Customer reviews from bestbuy-ca
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
3.7
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
18
4 Stars
4
3 Stars
5
2 Stars
2
1 Star
6
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
Awesome sound
on November 10, 2023
Posted by: Jesse
from Brockville
The speaker works great. It was super easy to install and set up and the sound is amazing. I paired it with the Sonos subwoofer and two other speakers in the back of my living room, and the sound is incredible.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Very good 👍
on December 2, 2023
Posted by: Sonos
from Canada
Very good clarity and feel the difference between regular sound bars in the market. Works great!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Expensive brick
on May 5, 2024
Posted by: No
from Ottawa
Worked fine until I committed the cardinal sin of updating my wifi password. Now it will not connect, will not reset. Very expensive and large paperweight. Do not buy Sonos.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
sonos beam with my Sony TV, phone hookup
on June 22, 2024
Posted by: LA Mac
from calgary
I live in a condo so can't blast out the neighbours but this soundboard works and sounds great! Glad I got it. Always wanted sonos and once app is connected it works great
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Sonos please do better
on November 4, 2024
Posted by: Mike
from Mississauga
I love the sound and voice clarity but there are a few downfalls. Firstly, while using a Samsung tv I lost the ability to see the volume number on the screen. Only an up and down arrow while plugged in to the eArc HDMI. Samsung says that it's a known software issue with Sonos. Secondly, since I have a Samsung phone I can't use Trueplay to tune the speaker. I had to use a friend's phone to tune it. Thirdly, since my tv is from 2021 if I have something like a blue ray player or video game plugged in to another HDMI port the Sonos speaker won't be recognized. Luckily there's a work around. You can buy a small adapter for the HDMI cable called a 4K HDMI CEC Less Adapter. By adding this you will eliminate the interference between the cables and you will be able to use all devices as they should. I was really hoping for better since I really loved my other Sonos speaker but here is where I am. Still sounds pretty awesome. I've been able to watch and listen to voice clearly without having to add subtitles for the whispers.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Lacks Bluetooth capabilities
on February 9, 2025
Posted by: JP wolf
from Etobicoke
The Sonos soundbar has an extraordinary sound excellent sound good treble and good bass, but for the price that you pay for it I simply don’t understand why they didn’t make it Bluetooth compatible, this is a very disappointing point in my opinion!!!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Works great
on December 5, 2025
Posted by: Darrell
from Kelowna
My Sonos play base, died. Bought the Sonos Beam easy to install and pair with my Sonos system.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Sonos sounbar
on December 10, 2025
Posted by: Glenn
from LONDON
This soundbar is easy to set up and sounds fantastic. Nothing complicated about it. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca