Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
2
I would not buy this product again
on May 16, 2023
Posted by: Jay
from North lauderdale
Verified Purchase:No
Is a regular overpriced soundbar...unless you have an apple phone to calibrate it or you will have to buy the subwoofer and back speakers to get the surround sound experience.
Pros: Wireless Surround Sound
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Sound randomly stops working
on April 28, 2023
Posted by: HS
from Wisconsin
Verified Purchase:No
I use it for my TV and the sound has been randomly turning off in the middle of watching anything. I have to turn my TV off and on at least once a day. This is with all the troubleshooting and nothing going wrong on my end. Otherwise sound quality is good.
Pros: Superior Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Never buy again
on March 7, 2023
Posted by: Maddy
from Port Saint Lucie Florida
Verified Purchase:No
Very disappointed. Expensive and did nothing for the sound in either room. 75 and 85 inch tv. Sounds the same as before I installed them
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
I couldn't get past the muffled sound.
on December 12, 2022
Posted by: Cornelius
from Denver
Verified Purchase:No
Sound quality just wasn't good enough.
Pros: Easy to use
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Not great
on December 7, 2022
Posted by: Den TV
from Midwest
Verified Purchase:No
I thought it would sound fuller and fill the room. Instead i am cranking up the volume to these high numbers just to get anything out of it. Don 't buy.
Pros: Wireless Surround Sound
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Not better than my Playbar
on November 22, 2022
Posted by: Dobie
from Scottsdale, AZ
Verified Purchase:No
Not impressed with the Beam as compared to my old Playbar. Ordered subwoofer and 2 SL speakers to see if the sound improves in our great room.
Pros: Easy to use
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Not compatible with S1 system
on November 10, 2022
Posted by: Dave
from Colorado
Verified Purchase:No
Surprised and disappointed to find Beam gen2 was not compatible with my existing Sonos system. Did not want separate systems that were not integrated, so returned it.
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
3 years old and dead.
on October 22, 2022
Posted by: Raymo
from Little Rock, AR
Verified Purchase:No
Three years old and dead, not worth anywhere near what I paid for it.
Pros: Easy To Setup
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com