Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Posted by: Reh
from Reno
Verified Purchase:Yes
Had a little difficulty with setup as hearing aids were interfering but eventually figured it out. App is really great.
Pros: Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Snake
from Ocala, FL
Verified Purchase:Yes
Excellent sound bar. Easy to setup
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Happy so far but I don't have the HDMI ARC connection
on December 29, 2023
Posted by: area 805
from santa barbara ca
Verified Purchase:Yes
on my TV so I'm anxious to hear the difference when I get the new TV. I am guessing I don't get the full surround Dolby effect because of that. I like the voice activation as launching the app and navigating it (which I find a tad difficult) makes things easier. That and the subwoofer are great additions to my Sonos sound system.
Pros: Easy To Setup, Night Mode, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Slick
from Beulah, Michigan
Verified Purchase:Yes
Excellent sound quality that fills the room!
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
I would not recommend this product.
on December 29, 2023
Posted by: Unhappy
from Winnipeg Canada
Verified Purchase:No
The soundbar sounds great when it is connected to TV, unfortunetly every time you turn your TV off ( I have a Samsung S90C OLED ) the TV disconnects from soundbar. No Trueplay for Android phones. Why would Sonos make a soundboard that actually sounds good, and then neglect the most important items...connection, compatability, and fine tuning. Too bad, but these issues are deal breakers for me.
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: TMac
from Frisco TX
Verified Purchase:Yes
I really like the Gen 2 Beam, now that I figured out to the EQ. Very nice round, full sound for our bedroom TV. Not sure the price is justifiable though but all of their products are spendy. Now I'm looking into complete home theater for my main setup in the family room. Definitely a small footprint compared to my existing 5.1 with towers in the front. I'm really looking forward to saying goodbye to the ugly wires extended around the room to my surround speakers. It's going to look and sound top shelf!
Pros: Dolby Digital 5.1, Speech enhancement, Superior Sound, Wireless Surround Sound
Cons: Very Pricey
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Flat Screen User
from Greenwich, CT
Verified Purchase:Yes
Muffled dialogue, limited dynamic range - marginally acceptable compared to high-end playback.
Pros: Easy To Setup, Easy to use, Versatile
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Yoli
from Los Angeles
Verified Purchase:Yes
Bought a Sony soundbar for my new Sony tv. Bad move. I was immediately disappointed. The Geek Squad offered to return it and recommended the Sonos. Night and day difference! Love it!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com