Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Posted by: Rob
from Payson, AZ
Verified Purchase:Yes
Sound bar on outside TV. Almost to load. Ha ha ha. Works awesome. I can work it with my TV as well as play music through it when I'm outside. Great sound for the size of it. Would highly recommend it.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
Cons: Not a single one
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Noah
from Southern Utah
Verified Purchase:Yes
I own a lot of Sonos products including the Arc soundbar and love the full sound it offers in our living room and master bedroom. I purchased the Beam for our smaller guest room, and I'm surprised by how well it fills the entire room. Like all Sonos products it was extremely easy to set-up, but more importantly it's sound quality is outstanding.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
Cons: None
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Romeu
from Porto, Portugal
Verified Purchase:Yes
Easy interface and setup. Perfect package system. Incredible Dolby Atmos solution . Missing a way to automate Night Mode on App !
Pros: Dolby Digital 5.1, Easy To Setup, Superior Sound
Cons: Night Mode not schedulled / programable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Mike
from Illinois
Verified Purchase:Yes
Very good sound bar
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Joyce Rice
from Cypress TX
Verified Purchase:Yes
How do I make it stay the same volum when turn off and restart again. You would get a top score if I didn't have agjust volum so munch.
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: M
from Colorado
Verified Purchase:Yes
Sonos is a great system when it is working. This system does not work with my particular business router at my business. Here is what the issues are; 1. So when a speaker is added to the Sonos app while seting up a new system at first it adds the speaker no problem and the speaker works great. 2. Once a second speaker is added to the system Sonos disconnects the first speaker added and now the second speaker works great only. The first speaker is no where to be found on the system. 3. Now Sonos recongnizes that the first speaker is no longer connected to the Sonos system. 4. Now you are asked to and prompted to follow steps to fix the problem. The message says that the first speaker is no longer connected to wi-fi. 5. Sonos help messages say unplug your router and plug back in, so you do this and it will find the speaker to reconnect but then when you prompt Sonos to connect the speaker to Sonos it says cannot find the speaker. 6. Then the next option is to call Sonos support which they will get a diagnostics code from you and attempt to help you but the problem e still persist and then they escalte to level 2 and same problems occur with no solution. 7. I ended up returning the product for a full refund as this should not be that difficult. I have a Sonos at home using a homne wi-fi router and the system works amazing at home.
Pros: Superior Sound
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Louisa
from Portland, me
Verified Purchase:Yes
The Sonos beam is in our living room. It was so easy to install and learn. The sound us well balanced and clear. We've also been listening to sirius radio. Great sound!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
I am happy with it but it was tricky to set up
on January 20, 2024
Posted by: Barbara
from Chapel Hill
Verified Purchase:Yes
I've installed an earlier version and it was very easy to set up. This one was tricky. I ended up having to reset it. The Sonus app kept searching for it and couldn't find it.
Pros: Easy to use, Superior Sound, Wireless Surround Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com