Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
Great Sound and better connections
on December 18, 2022
Posted by: Colby not the cheese
from Flowery Branch, GA
Verified Purchase:No
So, I had another sound bar I replaced and I was turning on and off individually all three. The beam allows me to control all components with one Apple remote. The sound is excellent and understanding dialog is finally solved.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Good sound. Will not voice sync
on October 12, 2022
Posted by: Johnny
from Tampa
Verified Purchase:No
Tried everything to voice sync to TV. The sonos app will only allow positive adjustment which only makes the voice come through slower. Needs to be a negative adjustment to speed up to sync properly. Would give 5 stars if they fix this issue.
Pros: Superior Sound
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Not as full sounding hooked uo to my Samsung TV as the demo.
on December 9, 2022
Posted by: John
from Traverse City, MI
Verified Purchase:No
Works good with the TV remote but sound is not that much different from TV sound. A little disappointing.
Pros: Easy to use, Wireless Surround Sound
Cons: Difficult To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
expecting more
on December 5, 2022
Posted by: JDinOrl
from Orlando FL
Verified Purchase:No
I was led to believe this would sound bolder and fuller. But I have to say I'm a bit underwhelmed.
Pros: Wireless Surround Sound
Cons: Difficult To Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Delivers great sound but no DTS
on November 8, 2022
Posted by: Julien Pierre
from Kuala Lumpur, Malaysis
Verified Purchase:No
I have pair my Beam with two IKEA symfonisk lamps and the sound is really great, it delivers well in a medium living room and frankly is easy to set up. Trueplay is really helping getting sounds all over the place. The real dealbreaker, and you really want to consider this before buying it, it's that it doesn't support recent DTS codec such as DTS-HD or DTS-X. Considering that the majority of Blu-ray and 4k releases are DTS, you'd end up with not being able to play those on the Soundbar. If you only use Netflix or Apple TV+, you're good.
Pros: Dolby Digital 5.1, Night Mode, Speech enhancement, Superior Sound, Wireless Surround Sound
Cons: NO DTS
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Great sound but setting it up was very difficult
on October 12, 2022
Posted by: Bob
from Mammoth Lakes, CA
Verified Purchase:No
We purchased this for our vacation condo. The network is managed by the association, so we don't have any control over the router. After a day and a half of trying to connect the Beam to the network, we had to give up and connect it via an ethernet cable. The Beam works well and the sound is great. Sonos Tech Support sent me a list of incompatible hardware, and I was surprised to see so many manufacturers who's hardware is not supported. We installed Apple TV at the same time as our Sonos Beam. The Apple TV installation was simple Plug & Play. The Sonos Beam was not!
Pros: Speech enhancement, Superior Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Exceeded expectations!
on December 22, 2022
Posted by: Harry
from West palm beach , Fl
Verified Purchase:No
I was expecting the setup and sound to be be ok but... Setup was easy, efficient and seamless and the sound; wow! The highs and lows will just blow you away and voices are crystal clear
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
A Welcome Relief
on December 22, 2022
Posted by: WinnieBear
from Huntsville, Alabama
Verified Purchase:No
This looks great, sounds great, and is my favorite soundbar to date. Personally I don't really need a sub because the frequency range is outstanding for its footprint. Clarity is outstanding especially when running hi-res sound through my music server or 4K player.
Pros: Dolby Digital 5.1, Easy to use, Frequency Response, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com