Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: S Harris
from Jackson, MS
Verified Purchase:Yes
It is awesome. Great price. I love all the benefits of the watch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
wacth battery dies after a day of wearing it
on January 26, 2026
Posted by: ruthy
from CT
Verified Purchase:Yes
well the battery does die within a day. I have not found out why and i notice my phone battery dies sooner too now. I have not learned the watch totally yet- still trying!
I would recommend this to a friend!
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Brooksville Kentucky
Expertise:Expert
Verified Purchase:Yes
I love the watch. I love the upgrades that it has and I like how it fits.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: D Campbell
from VA
Expertise:Expert
Verified Purchase:Yes
The heart rate monitoring device on the back of the Galaxy Watch 7 is bulkier compared to the Galaxy Watch 6 and 8. This added thickness makes it uncomfortable to wear while sleeping at night.
I am considering switching to the Galaxy Watch 8 to ensure I can comfortably wear it during sleep.
I am considering switching to the Galaxy Watch 8 to ensure I can comfortably wear it during sleep.
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Claudia
from Mississippi
Expertise:Beginner
Verified Purchase:Yes
I absolutely love my Galaxy Watch. It looks amazing and has more features than I imagined. It has now become an essential tool for my daily life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: zzzhe1990
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
The batter life is horrible. Even if I turn off all the features, signals and put the watch in sleep mode. The battery drops from 100% to 40% after a 7 hours sleep
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, September 17, 2024
Thanks for reaching out to us. We love to get feedback from our customers! We noticed your outreach was about the Galaxy Watch7. The Galaxy Watch7's 3nm processor is designed to optimize battery life, delivering long-lasting power to keep up with your active lifestyle. Whether you're engaging in intense workouts or simply navigating through your daily tasks, you can rely on the Galaxy Watch7 to provide the endurance you need. In addition to its powerful processor, the Galaxy Watch7 boasts a range of innovative features designed to enhance your overall experience. From advanced health and fitness tracking to seamless connectivity with your other devices, the Galaxy Watch7 is designed to seamlessly integrate into your daily life, providing you with the convenience and functionality you need. If you are still experiencing shorter battery life on your watch, we recommend making sure to check and update your watch software to the latest version available. Also, make sure to update the apps that are functioning with the watch. Check out the link attached for additional options that should help boost your watch's battery performance. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
keep your watch 5/6
on August 30, 2024
Posted by: burkley
from virginia
Expertise:Intermediate
Cool watch with tons of cool features, but the battery is horrible. I've had a galaxy gear s2, an s3 frontier, and a watch 5, and ALL the older batteries outperformed the watch 7 battery duration.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, September 1, 2024
Hey there! We really appreciate your honest feedback. Your input is crucial as we strive to make improvements. We noticed that you contacted us about the Watch7. The Watch7 offers improved Heart Rate Tracking with Galaxy AI, which filters out your body's movements for a more accurate reading, allowing you to get the most out of your workouts. If your watch's battery is draining quickly, we recommend making sure that your watch is up to date with the latest available software. Prior to starting the update process, ensure that your watch has a good battery charge; you may not be able to update without at least a 30% charge. To update the software on your connected phone, go to and open the Galaxy Wearable app. Tap Watch settings, then tap Watch software update. If your watch displays a Home tab, swipe to and tap Watch software update or Band software update, and then tap Download and install. If this continues to be your experience, please reach out to us at Samsung Support so that we can further investigate what could be causing this. -Kelvin
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT "UPGRADE"
on August 10, 2024
Posted by: Vivi
Expertise:Expert
I had a galaxy watch 6 which I LOVED before this. the galaxy watch 7 is a complete downgrade.
watch overheats when charging and shuts off
battery life is worse
it's bulkier on the wrist
bands from watch 6 don't fit right
included bands are uncomfortable and hard to take off
battery life is worse
it's bulkier on the wrist
bands from watch 6 don't fit right
included bands are uncomfortable and hard to take off
BIGGEST ISSUE TO ME:
they removed the wireless power share feature, I used that feature daily on my Galaxy watch 6 while showering at the gym, their was no disclosure that this feature was removed and I find that ridiculous.
they removed the wireless power share feature, I used that feature daily on my Galaxy watch 6 while showering at the gym, their was no disclosure that this feature was removed and I find that ridiculous.
DO NOT BUY THIS
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 26, 2024
We appreciate your honest feedback, Vivi. Your feedback is crucial as we continue to make improvements. We see that you reached out regarding the Watch7. The Watch7 comes with features such as Energy Score. Energy Score measures your daily physical and mental energy and readiness. It analyzes your sleep, activity, and heart rate to calculate a score for the next day, exclusively with Samsung Galaxy wearables. If you are experiencing a shortened battery life or your watch overhearing, we recommend making sure that your device's software is up to date with the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US