Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Anonymous
from Katy,TX
Expertise:Expert
Verified Purchase:Yes
Excellent watch a very good option for your daily life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mrbiggun
from New York
Verified Purchase:Yes
It great at auto detect and Gemini is awesome so not bad
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Chris
from Warren MI
Expertise:Intermediate
Verified Purchase:Yes
Love the look and apps and I use it for the health up, taking calls, reading texts and notifications. Watch gives you almost all the smarts of your Galaxy Smart Phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfecto Mundo
on April 27, 2026
Posted by: Fungigary
I'm digging the galaxy watch 7. It took me awhile to figure out how to navigate the dang thing ##postcovidsyndrome. It's a beautiful device. If there was anything I would change it would be...
Extra watch bands... other than that I love it. I am curious how long does Samsung believe a single watch band will hold up if a person has an #abnormalgait? Beautiful and unique.
Extra watch bands... other than that I love it. I am curious how long does Samsung believe a single watch band will hold up if a person has an #abnormalgait? Beautiful and unique.
Written by a customer while visiting Samsung US
Posted by: WaveMonkey
Verified Purchase:Yes
Good, as described. Bought as older model leftover
Written by a customer while visiting Samsung US
Posted by: APlested
from Florida
Verified Purchase:Yes
So far its great and nice watch. Battery last a lot and just waht i needed.
I would recommend this to a friend!
Value
4
Written by a customer while visiting Samsung US
Posted by: Jiho Woo
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
I had watch 4 before and used trade-in to get a watch 7. It is much better battery life and wide and clear display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Extremely inaccurate gps!
on October 10, 2025
Posted by: Steeveno
I've had a years-long relationship with Samsung, but now it's likely over. My Watch 5's gps was accurate without fault. This Watch 7 is off by as much as 20% on any given walk which I do every day. I expected it was a glitch that would get fixed with updates. I even expressed my dismay to support to which their "fix" was to buy the next model. I asked, "Why would I be so stupid as to buy another one with no guarantee that it would be better, or that I would get the expected support. Samsung never failed me before, but It looks like the end of the road for our relationship. I have owned previously: 4 Tvs, one laptop, 4 tablets, 4 sets of headphones, and 3 watches--all Samsung. I would assume that would make me a good customer, but I'm evidently wrong about that. I expect my next phone (sooner than later) will be and Experia, and my next watch will likely be a Pixel. I'm so disappointed every time I go for a walk.
Response from Samsung USBy R&R Team, October 13, 2025
Hi there Steeveno, thanks for sharing your experience using the Samsung Galaxy Watch7 with us. We value your feedback as we improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch7 is a superb smartwatch as it offers a powerful and smooth user experience with its new 3nm processor, comprehensive health and fitness tracking including AI-powered insights like an Energy Score, and a seamless connection with other Samsung devices. Its intuitive interface, dual-frequency GPS, automatic workout detection, and useful features like notifications without a phone can help beginners easily integrate it into their daily routine, reducing phone usage and increasing overall convenience. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy. Please feel free to review the resources provided below to help resolve what you may be experiencing with your GPS. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for being a staunch Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
GPS not working properly on Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
GPS not working properly on Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
Written by a customer while visiting Samsung US