Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,065 Reviews)
Rating breakdown 4,065 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
86
1 Star
96
83%of customers recommend this product.
(
724 out of
877)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Eric P
from St. Louis, MO
Expertise:Intermediate
Verified Purchase:Yes
Battery life is drastically worse than Watch 5 Pro. I used to get almost 4 days on the Watch 5 pro, now I am lucky if I get over 2 - 2.5 days. It was nice to not need a charger for weekend trips... now it's a necessity to bring a charger. Very disappointed, the battery life is no where close to the previous watch. It is thinner and lighter, which is nice... but charging all the time is huge drawback for me.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, October 22, 2024
Hey Rhazzed! Thanks for reaching out to us and leaving your review of the Galaxy Watch7. Your feedback is essential as we continue to make improvements. The new 3nm processor in the Galaxy Watch7 is designed to supercharge your daily routine. This advanced processor allows you to seamlessly switch from checking the weather to tracking your workouts with lightning speed. Its efficiency also optimizes battery life, ensuring long-lasting power to keep up with your active lifestyle. We understand how important it is to have a durable battery to enjoy all the great features of this watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options that should help to increase your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
It looks good and all the new features are great
on October 22, 2024
Posted by: Joeiri
[This review was collected as part of a promotion.] I love the way it looks and the great features with the fingers and the movement of my hands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best watch defently I love my Galaxy watch 7
on October 21, 2024
Posted by: Guty1485
[This review was collected as part of a promotion.] Its super awesome my galaxy watch I use to have the galaxy watch 4 but this galaxy watch 7 is on a whole other level. Paired up with my galaxy S24 Ultra simply amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Overheats
on October 20, 2024
Posted by: Skittles1028
from Dickson City PA
Expertise:Intermediate
I have had many samsung watches, this one constantly over heats. The battery life is garbage unless you turn everything off (wifi, location, Bluetooth).
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
5
Response from Samsung USBy Social Commerce, October 20, 2024
Thanks for reaching out to share your thoughts on the Galaxy Watch7. We always look forward to hearing from our customers. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out the link attached tips to help keep your devices at their normal operating temperature. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We've also added a link for options to help optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Andrew
from Manchester, Vermont
Expertise:Expert
Verified Purchase:Yes
The watch 7 is a good watch. I have several Samsung models. While I love the Samsung ultra I use my watch 7 for everyday use. It's got everything including good battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tee W
from Charleston, SC
Verified Purchase:Yes
Great watch. Performance is excellent. Watch has a lot functions
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not just a watch!
on October 19, 2024
Posted by: Galaxyhooked
[This review was collected as part of a promotion.] Not just a watch, but a great tool for work or business. Lots of great features that help with healthy and professional lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Upgrade from the Watch 5
on October 19, 2024
Posted by: GalaxyBrained
[This review was collected as part of a promotion.] I really like the Watch 7 as a solid upgrade from my Watch 5. The Galaxy AI features work very nice and hand in hand with the functionality of my my S23 Ultra that also has it.
I'm enjoying the enhanced sleep monitoring functions. It's a welcome improvement and something I use often. Hoping to keep this thing for another 2 years until the next upgrade!
Value
5
Written by a customer while visiting Samsung US