Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
5
Incredible quality and performance
on August 13, 2024
Posted by: Maniaryan
[This review was collected as part of a promotion.] The integration of speed and Performance into this form factor makes for an incredibly enjoyable experience . I have owned many iterations of galaxy watches and the seven has the best heart rate tracking performance out of all of them. Utilizing Galaxy AI to process information on the watch and on my galaxy phone makes for an efficient use of my time . I would recommend this watch to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Upgrade Watch 7
on August 13, 2024
Posted by: Houseofbeauty
[This review was collected as part of a promotion.] I just received my upgrade to the Galaxy Watch 7 and the features are amazing. So far so good using Galaxy AI for workouts and tracking my sleep pattern/wellness score. It's sleek,sporty and easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on August 13, 2024
Posted by: Boomer
[This review was collected as part of a promotion.] So far this a wonderful watch! I love the display, the light weight design, and the awesome Galaxy AI options. I also get amazing battery time. I can't wait to continue using it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Health feature
on August 12, 2024
Posted by: SamsungGirl
[This review was collected as part of a promotion.] I really enjoy the new features of the galaxy 7. I use the watch to track my sleep. The software update is definitely much better than the previous galaxy 5. I also like that I can detect if you have apnea and the new skin temperature detection. Having good night sleep is important to me to have a good long rest after a stressful day at work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 7
on August 12, 2024
Posted by: NWsamsung
[This review was collected as part of a promotion.] I've had the Samsung Watch active 1 and 2 and then the 6. So far the Galaxy Watch 7 with Galaxy AI is better by a noticeable difference, especially the battery life. With the 6 I could maybe get about 24 hours of use, but with the 7 I can get closer to 2 days. And the other reason I got it was for the sleep apnea feature, seems like it worked, only need to use it for 2 days to get it to work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch, full of features
on August 12, 2024
Posted by: Stingray2772
[This review was collected as part of a promotion.] I've seen a lot of reviews on the watch7 and a lot seemed to say skip. I'm moving up from a watch6 and am so happy I did. I've been getting about 3 days of battery life from my watch. As far as use goes, Samsung nails it with the OS. I'm still discovering new things like Samsung AI and blood pressure. This new watch seems to do a better job of auto picking up exercise. Overall I think the battery life was the best improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Shipped wrong band, won't replace.
on August 12, 2024
Posted by: 73km
from Maryland
Expertise:Expert
I think Samsung messed up the pre-order shipment and doesn't want to remedy that. I bought a sport band watch but they sent me a fabric band instead. With hours of phone call with their support team, they still won't get me the sport band. I am not even asking for refund. I just want a sport band. It's a decent watch but the experience ruined it all.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, August 13, 2024
Thanks for your candid feedback. We love to hear from our customer as we continue to make improvements. We understand that you are reaching out to let us know about your new Watch7. The Watch7 and Watch Ultra now come with a Quick Button, which allows you to instantly start and control workouts and assign other functions based on your needs. You can also activate an Emergency Siren for safety. After your workout, you can easily check your stats using the dedicated watch faces for the Galaxy Watch Ultra. These faces automatically switch to Night Mode for better readability in the dark. Additionally, the Galaxy Watch Ultra has a peak brightness of 3,000 nits, ensuring that the screen remains readable even in bright sunlight. We would like to gather more information so that we can assist you regarding your band. Please reach out to us at Samsung Support so that we can get started. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice Large Display, Responds Quickly to Touch
on August 12, 2024
Posted by: ramcharam
[This review was collected as part of a promotion.] Watch 7 has a very high quality display. Maybe I had lower expectations for how quickly it would respond to touch, but I'm impressed in the short time that I've been playing with it.
I'm still learning about its features, but I had a chance to test the step counter and it was fairly accurate, maybe off by only a few steps out of a few hundred, or maybe I counted wrong.
I also had a chance to test Camera Control, and while I had to wait a few seconds for it to load, it functioned pretty much exactly how I wanted.
Value
5
Written by a customer while visiting Samsung US