Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
5
Nice health monitors featured in this watch.
on September 7, 2024
Posted by: Rounhousekick
[This review was collected as part of a promotion.] This watch has been a great pairing with a flagship Galaxy S23 Ultra phone both in green color schemes. Focusing on the watch itself upgrading from a Galacy Watch 3 Titanium I couldnt be happier with the new Galaxy Watch7 with Galaxy AI. Although an all metal band would be great the current designs are good. The health monitoring features were my greatest interests in purchasing a new watch compared to my old unit it is superior in functionality and smoothness of the OS. I have noticed the pick-up sensors paired along with Galaxy AI read and monitor more accurately the readings it is meant to sense so that is a great noticed comparison. About a month of use in my daily life and the battery life is great about 3 days of use but I had to tweak some settings on the watch turning off the screen always being on. With the screen always being on it was giving me a little less than 2 days almost what my old unit mention before was giving me given it's older aged battery. All in all I DO RECOMMEND this watch especially if you are rocking an older model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great AI technology
on September 6, 2024
Posted by: 1010ciso
[This review was collected as part of a promotion.] Great software, and easy to use and the AI technology is amazing specially when using things like maps and health apps
Value
5
Written by a customer while visiting Samsung US
Posted by: Kathy W
from New York
Verified Purchase:Yes
Upgraded from the 6 to the 7 and I love it! New features like the Energy Score is great. Only downside is still no blood pressure feature for US.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Room for improvements
on September 5, 2024
Posted by: Sunshine
[This review was collected as part of a promotion.] The watch looks nice but not as much as having that impressive physical rotating bezel. Battery life for some reason is not good which needs to be improved.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Battery life is terrible
on September 4, 2024
Posted by: Smil3y
from North Carolina
Expertise:Expert
I bought this to upgrade from my titanium watch and the biggest mistake I made. My original watch lasted 2 or 3 days without charge. This watch doesn't last a whole day without charging unless it's in power saving mode. I'm usually satisfied with samsung products but this product is an epic fail battery wise. Do not upgrade or get. Wish I never traded in my perfectly fine titanium watch. Advise upgrading isn't always better. And samsung yall should be embarrassed to even sell this watch and be a representation of Samsung product. And sad part I haven't had the watch a month smh.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, September 4, 2024
We appreciate the outreach! Our goal is to make sure each customer gets the best experience possible out of our devices. We noticed your review of the Watch7. The Galaxy Watch Ultra and Watch7 are designed with state-of-the-art sleep tracking features that meticulously monitor various sleep stages, including REM, light, and deep sleep, as you rest through the night. These intelligent timepieces utilize a combination of advanced motion sensors and precise heart rate monitoring to gather comprehensive data about your sleep patterns and overall sleep quality. We acknowledge your concerns about the watch's battery life. We recommend making sure that your watch is actively running the latest software update available. If this persists after doing so, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on September 4, 2024
Posted by: CarmenKam
[This review was collected as part of a promotion.] Galaxy AI is the new thing.
I use my watch for tracking purposes, love lte I can leave my phone if I want.
The sleep apnea feature is awesome
I use my watch for tracking purposes, love lte I can leave my phone if I want.
The sleep apnea feature is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has made me happy once again!
on September 4, 2024
Posted by: Suz131
[This review was collected as part of a promotion.] I loved my galaxy watch 4 but was frustrated about the battery life. I waited until a new battery upgrade was available. The watch 7 is just exactly what I have waited for. I love all the new features and the AI features. I have had my new Galaxy 7 for almost a month now and after 1 upgrade for battery life I would recommend this watch as a new wearer or a person who has worn a smart watch for years. The watch 7 can be dressed up or down to wear wherever you are going. I have used Samsung products for years now a d I am pleased being part of the Samsung family. I appreciate the products reliability and the company appreciates the customers by allowing us first choice on new products as well as discounts.
Thank you Samsung for all the years I have enjoyed your products from phones , earbuds, watches and appliances that have remained dependable and up to date with style and options. I will stay with Samsung for all my needs that they supply.
Thank you Samsung for all the years I have enjoyed your products from phones , earbuds, watches and appliances that have remained dependable and up to date with style and options. I will stay with Samsung for all my needs that they supply.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new watch
on September 3, 2024
Posted by: NickatDisneyland
[This review was collected as part of a promotion.] I absolutely love my new Galaxy Watch 7! So light and has a brighter display than my last watch. Glad I upgraded with Samsung.
Value
5
Written by a customer while visiting Samsung US