Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Charles
from Northeast Ohio
Verified Purchase:Yes
Good buy, works well and battery is lasting almost 3 days.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vince
Verified Purchase:Yes
Fast and snappy , great look however no new features
Written by a customer while visiting Samsung US
Posted by: Wano
from Washington state
Expertise:Intermediate
Verified Purchase:Yes
Watch needs recharge way more than I expected. Additional apps have to be added for it to be a very effective tool.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hello Wano,
Thanks for sharing your experience with using your Samsung Galaxy Watch7. Your feedback is valuable to us as we strive in providing the best products with superior functionality on the market to our customers. We're thrilled to hear that you've been pleased with your purchase so far. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch7. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for sharing your experience with using your Samsung Galaxy Watch7. Your feedback is valuable to us as we strive in providing the best products with superior functionality on the market to our customers. We're thrilled to hear that you've been pleased with your purchase so far. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch7. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Clyde
from IL
Verified Purchase:Yes
I like, very good ..Comfortable, I like design ,lightweight,
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 20, 2025
Howdy Clyde,
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We're delighted to hear that you have been enjoying the lightweight, comfortable design of the Watch Ultra so far! If you would like to share any other feedback with us regarding the performance, functionality, or durability of your device or if you would like any further assistance, let us know by contacting Samsung Support at your earliest convenience. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We're delighted to hear that you have been enjoying the lightweight, comfortable design of the Watch Ultra so far! If you would like to share any other feedback with us regarding the performance, functionality, or durability of your device or if you would like any further assistance, let us know by contacting Samsung Support at your earliest convenience. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and seamless connectivity!
on February 20, 2025
Posted by: SamsungFan16
[This review was collected as part of a promotion.] I use my watch all day every day and I LOVE it. Tracks all my activity and easily connects with health and activity apps. It is very responsive and easy to scroll through apps and settings as needed. One of the best features is finding my phone! Love it! I connected the watch to my spotify account and downloaded my playlists..... now I can run without my phone while my watch is connected to my Samsung buds. I use it with Samsung pay and have found it amazing useful when forgetting my wallet. I've had other Galaxy watches but this one is the best!
Value
5
Written by a customer while visiting Samsung US
Posted by: Jo Pattiwael
Expertise:Intermediate
Verified Purchase:Yes
As its not a pro one, the buttons and its sensitivity to voice are much improve than the previous version, I cant wait what Samsung will bring for the next Galaxy watch version, this galaxy watch 7 becoke my daily watch..really love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: pondbug
Verified Purchase:Yes
Battery lucky to last a day. Display date format limited
Response from Samsung USBy R&R Team, February 20, 2025
Hello Pondbug,
Thank you for finding the opportunity to share your experience with using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have noticed a decline in your Galaxy Watch7 battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you would like any further assistance or if you have any questions for us after reviewing the resource shared, let us know by contacting Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the opportunity to share your experience with using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have noticed a decline in your Galaxy Watch7 battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you would like any further assistance or if you have any questions for us after reviewing the resource shared, let us know by contacting Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Momo
Verified Purchase:Yes
Battery range is only 24h and once it's disconnected from the phone for the whole day, It will be removed from the wearable app in tour phone, you have to synchronize everything once again
Response from Samsung USBy R&R Team, February 21, 2025
Howdy Momo,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to conduct some simple troubleshooting steps on your device to help resolve what you have described. Also check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery. If you would like further assistance after reviewing the resources shared, please let us know by contacting Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
"Samsung smart watch will not connect to a phone"
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to conduct some simple troubleshooting steps on your device to help resolve what you have described. Also check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery. If you would like further assistance after reviewing the resources shared, please let us know by contacting Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
"Samsung smart watch will not connect to a phone"
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US