Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
3
Great Watch, Awful Battery Life
on February 19, 2025
Posted by: Chey295
Overall, I love the watch, but it loses two stars for me due to the over-exaggeration of battery life. The product page claims the battery will last "up to" a week. I can't even get 24 hours off of one charge with battery saver on. It's a nice watch, and I do enjoy a lot of the new features, but had I realized how often it would need to be charged, I probably would have just stuck with my Active 2 (whose battery lasts 3+ days)
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, February 20, 2025
Hi there Chey295,
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. When you have the opportunity available, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch7. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. When you have the opportunity available, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch7. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is great
on February 19, 2025
Posted by: YahLoveSamsung
[This review was collected as part of a promotion.] I use my watch to keep track of activities and fitness. It is a great device to help with my adhd as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The watch I didn't know i needed
on February 19, 2025
Posted by: Jeromee
[This review was collected as part of a promotion.] At first I didn't think I would like this watch honestly. I know i needed to upgrade from the Galaxy s3 frontier but I didn't know how bad I needed to. This watch has been crazy. Every aspect about it is super helpful and seamless. When my alarm goes off all I have to do is pinch my fingers and it turns the alarm off?! I cook alot so my fingers are always covered in stuff that I know I don't want on my watch!
Then there's the battery life! Are you kidding me!? My last watch could only go a couple hours before it died, this one goes around 2-3 days! And even when it dies I can still press the button in the side and see what time it is! This is a great buy. My only issue is with the wrist bands that come with it. They aren't the best, but with so many options I can always change them out for a better look and feel. If you are thinking about upgrading let this be the review that gets you to go all in!
Then there's the battery life! Are you kidding me!? My last watch could only go a couple hours before it died, this one goes around 2-3 days! And even when it dies I can still press the button in the side and see what time it is! This is a great buy. My only issue is with the wrist bands that come with it. They aren't the best, but with so many options I can always change them out for a better look and feel. If you are thinking about upgrading let this be the review that gets you to go all in!
Value
5
Response from Samsung USBy R&R Team, February 20, 2025
Howdy Jeromee,
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We are ecstatic to hear how much you're loving your new device. It is an amazing piece of technology, if you ask us! If your current watch band is no longer suiting its purpose, feel free to check out the accessories that I have linked below for you. You may just find a band or two that you'd like to make yours. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We are ecstatic to hear how much you're loving your new device. It is an amazing piece of technology, if you ask us! If your current watch band is no longer suiting its purpose, feel free to check out the accessories that I have linked below for you. You may just find a band or two that you'd like to make yours. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Written by a customer while visiting Samsung US
Customer Rating
5
Prosuct haa amazing features
on February 20, 2025
Posted by: Lsamsung7
[This review was collected as part of a promotion.] I recently got the Samsung Watch 7 Series, and I absolutely love it! From the sleek design to its impressive features, this smartwatch exceeds my expectations. The display is stunning—bright, sharp, and incredibly responsive. The battery life is solid, easily lasting through my day with all the features running.
One of my favorite aspects is the health and fitness tracking. The heart rate and sleep monitoring are highly accurate, and the workout tracking keeps me motivated. The addition of advanced health metrics like body composition analysis and ECG is a game-changer. The watch integrates seamlessly with my Samsung phone, making calls, messages, and notifications effortless.
The performance is smooth, with apps opening quickly and navigation being intuitive. Samsung’s One UI on the watch is polished and easy to use. I also appreciate the customizable watch faces and bands, allowing me to switch up the look to match any occasion.
Overall, the Samsung Watch 7 Series is a perfect blend of style, functionality, and innovation. Whether for fitness, productivity, or everyday convenience, it delivers on all fronts. I couldn’t be happier with my watch.
Value
5
Written by a customer while visiting Samsung US
Posted by: David B
from Sarasota, FL
Expertise:Intermediate
Verified Purchase:Yes
This is a very capable smart watch and is light and looks pleasing. I have the watch 6 classic and this seems to be as large for some reason, even though 3mm smaller by specs. I would give this watch a 5 star rating, but compared to the classic, I just cannot. However, I do feel this watch is more suitable for working out and watching sleep patterns while the classic is heavier and more for going out, in my opinion. Either way, this watch is very nice and I highly recommend. If you have a smaller wrist, this watch may seem large.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: LuisC
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
This watch has amazing features. It monitors a lot of health items and taking photos without holding the phone is amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Katt
Verified Purchase:Yes
I love my watch. I do not love the watch band. I have no complaints about the watch or it's functions. The watch band doesn't breath so my wrist gets irritated and skin starts to peel.
Written by a customer while visiting Samsung US
Posted by: Artzieman
Verified Purchase:Yes
Great watch. Keeps me well informed.
Health, fitness and work al on my wrist.
Getting to love Samsung universe.
Health, fitness and work al on my wrist.
Getting to love Samsung universe.
Written by a customer while visiting Samsung US