Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,064 Reviews)
Rating breakdown 4,064 reviews
5 Stars
3,010
4 Stars
668
3 Stars
203
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
723 out of
877)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Vane
from Rochester NY
Expertise:Intermediate
Verified Purchase:Yes
Easy to setup and easy to carry on daily basis, we loved
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ali G
Expertise:Intermediate
Verified Purchase:Yes
I love this watch and all it can do and help with living a healthy lifestyle.
I have had past Samsung watches and always loved them. Last time I got a new phone, I tried the big competitor. I couldn't navigate the watch and never liked the app that went with it on the same competitor's current phone.
I couldn't wait to get back to my Samsung watch and newest phone!
The watch is beautiful, comfortable to wear. Works well with the Samsung apps on my phone. It's easy to navigate to many things on the watch.
I had many bands from my past Samsung watchs, with smaller faces. I was thrilled to see that the lugs on my new 44mm watch were 20mm, same as my older watches. So my old bands are new again! .
I would recommend this to a friend!
Performance
5
Written by a customer while visiting Samsung US
Posted by: Daniel
Verified Purchase:Yes
Idk what happened but always the watch says: Reset the watch to reconnect with your phone!! Always that's is no good
Response from Samsung USBy R&R Team, February 21, 2025
Howdy Daniel,
Thanks for sharing your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. Let us know if you have any questions for us afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Samsung smart watch will not connect to a phone"
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thanks for sharing your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. Let us know if you have any questions for us afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Samsung smart watch will not connect to a phone"
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Posted by: Pwalker71
from Palm Bay Florida
Expertise:Expert
Verified Purchase:Yes
Easy to set up. Great features, excellent access to cell and tablet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
Watch is excellent. The screen is large, and the watch looks slick. My fingers are massive, and I can still navigate everything easily through the interface.
I really only use it for the time, notifications and weather, but it's perfect for what I need it to do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Artzieman
Verified Purchase:Yes
Great watch. Keeps me well informed.
Health, fitness and work al on my wrist.
Getting to love Samsung universe.
Health, fitness and work al on my wrist.
Getting to love Samsung universe.
Written by a customer while visiting Samsung US
Posted by: Katt
Verified Purchase:Yes
I love my watch. I do not love the watch band. I have no complaints about the watch or it's functions. The watch band doesn't breath so my wrist gets irritated and skin starts to peel.
Written by a customer while visiting Samsung US
Posted by: Raja
Verified Purchase:Yes
I like the watch, but not the wristband. I asked Samsung to replace it but they refuse to do that
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 20, 2025
Howdy Raja,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. If you do find your current watch band to be unsatisfactory for some reason, please feel free to check out the compatible bands that I have linked below for your device. Customizing your Galaxy Watch7 has never been so easy! If you would care to provide additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. If you do find your current watch band to be unsatisfactory for some reason, please feel free to check out the compatible bands that I have linked below for your device. Customizing your Galaxy Watch7 has never been so easy! If you would care to provide additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Written by a customer while visiting Samsung US