Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
5
Este produto ajuda muito no meu dia a dia
on February 16, 2025
Posted by: D28Sa04
[This review was collected as part of a promotion.] Uso muito meu relógio no dia a dia,no trabalho,as funções dele são maravilhosas.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Watch 7 is a game changer.
on February 16, 2025
Posted by: Repoman150
[This review was collected as part of a promotion.] I upgraded to the Galaxy 7 watch specifically for the health app benefits. The new design of the Galaxy 7 with its flat face and no bezel makes scrolling through the various screens seemless. The watch itself is very light and comfortable to wear, and the speed of the processor is exceptional. It is able to handle various games with no lag, and has ample memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has advanced so much. Better quality
on February 16, 2025
Posted by: Mashpatato
[This review was collected as part of a promotion.] With new features it made everything so much easier to use this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on February 16, 2025
Posted by: Hoodrocka
[This review was collected as part of a promotion.] The UI on this watch is snappy, practically lag-free, which has always been my problem with all the previous galaxy watches. The touch bezel is flawless and with so many ways to customize the buttons AND watch face complications, app usage and interactions in general do truly appear to be seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch! Sometimes I forget I have it on
on February 16, 2025
Posted by: ShadowOnTheSun
[This review was collected as part of a promotion.] This is the best watch Samsung has made so far. It's very lightweight, to the point I forget I have it on. The battery-life is great, I get 2 days when having all features turned on to continuously monitor. Speaking of features, this watch has everything you need including sleep tracking, heart rate, SPO2, EKG, sleep apnea tracking, and so many more. The watch is extremely responsive and extremely fast. Messaging and calling is very easy to do from the watch. The included galaxy AI is another wonderful feature which allows seamless actions across apps . My watch only leaves my wrist to charge... so it's with me during showers, camping, hunting, hiking, swimming, etc. I've never had an issue with heat/cold having any effect nor has water, which I've been swimming with it on multiple times and take showers daily with it on. I would 100% recommend this watch for anyone. It's packed with features while being lightweight on your wrist and your pocket!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible battery
on February 16, 2025
Posted by: LeeD
Expertise:Intermediate
The watch battery doesn't last not even 4 hours. I have disabled all apps and check all software updates have it on save battery power and still doesn't stay more than 4 hours. The battery draining too fast. I hate this watch, it doesn't last while I'm at work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from Samsung USBy R&R Team, February 18, 2025
Hey there LeeD,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn more about how you can increase the battery life of your watch. If you have any questions afterward or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn more about how you can increase the battery life of your watch. If you have any questions afterward or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
GW7 replaces GW5, but is it waterproof?
on February 15, 2025
Posted by: DawudAndy
from Goleta, CA
Expertise:Expert
I bought this GW7 because my GW5 only lasted about 14 months before water leaked into the watch and killed the battery. Because of that negative experience I'm planning not to use this GW7 for ocean swimming. But given it's water proof rating it should be able to hold up to water. I just wouldn't count on it lasting.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!
on February 15, 2025
Posted by: LordBingus
[This review was collected as part of a promotion.] Sleek, elegant, fast and beautiful screen! Love the battery live as well.
Value
5
Written by a customer while visiting Samsung US