Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Poncho
from Baton Rouge, LA.
Verified Purchase:Yes
So far very nice. Love the new health availability and sustainability. Love it ...very smooth.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Bobby C
from Texas
Expertise:Expert
Verified Purchase:Yes
I've had this GW7 for about two weeks now, upgrading from the GW4 (which has been fantastic since day 1). The interface is really nice and smooth and fluid, and it's clear there's been a lot of work done with Wear OS in the past couple of years. If you've previously owned and loved a Samsung watch, this one will only grow that love even more.
The device itself is mostly physically unchanged from the previous non-Classic or Ultra models, and your old watch bands (20mm) will fit the 7, as well as a few of the cases. It feels like it weighs the same and definitely fits the same as previous models, so you know it's comfortable when worn.
The updated Wear OS 5 with OneUI 6 is great. It feels snappy and by and large it looks much the same as previous versions, with the exception of a vastly-updated PIN unlock screen. Suffice to say that the software is maturing very well under Samsung and Google's combined efforts.
I don't use a Samsung phone so there are a few features I don't get access to. Primarily it's the AI features that I lack exposure to. Typically the Blood Pressure and ECG functions wouldn't be supported, either, but there is a pretty simple way around that if you have a Pixel or other non-Samsung phone.
Charging this device seems to take just as long as previous models, so there's not a lot of advancement in this category. The charger puck now comes with a USB-C connection rather than the USB-A from the days of old.
There are a lot of reasons that I am glad I upgraded, and with a great deal, I feel like I got a stellar watch and experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JRHH
Expertise:Intermediate
Verified Purchase:Yes
Before I committed to purchase this watch I Was promised this watch would pair with my Samsung tablet. It will not so Samsung help lied to me. The watch is not really that user friendly. Battery could be better. What since does it make to not allow your watch to pair with your tablet. Poor engineering .
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, December 20, 2024
Good day JRHH,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Wearable app is the core for everything related to your Samsung smart watch. However, this app is only available on your phone, which means you need to connect your watch and phone together. Samsung watches are only compatible with certain Android and iOS phones - make sure your phone is compatible before you try setting up your watch. Feel free to check out, "Samsung smart watch and phone compatibility" to learn more. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Wearable app is the core for everything related to your Samsung smart watch. However, this app is only available on your phone, which means you need to connect your watch and phone together. Samsung watches are only compatible with certain Android and iOS phones - make sure your phone is compatible before you try setting up your watch. Feel free to check out, "Samsung smart watch and phone compatibility" to learn more. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: David W
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
The upgrade from my previous Galaxy Watch4 has been spectacular. I love the look of this watch and the performance is fantastic. Operation is smooth and responsive. The sensors are always spot on with measurement of all my activity. The new gestures are useful and I am happy with the new band design and backward compatibility with all of my old bands. This is a great watch that I highly recommend for anyone who wants a quality watch at an accessible price point.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
The 7 is awesome!
on December 19, 2024
Posted by: Boobookitty
Expertise:Intermediate
I'm not sure why people complain about the battery. If you leave it to where the display is always on then of course it's going to drain the battery lol. Also, putting it into battery saving mode helps! For example: I put the watch on once I left for work at 8am, it is now a little after 8pm and it's at 78% so, I think that's pretty good. Battery is a vast improvement. I upgraded from my 4 which was a 40mm and wanted to get the ultra but 47mm is too big for my wrist, 44mm is just right. Overall, I'm happy about all the other features but my main concerns were a longer battery and slightly bigger screen. I would definitely recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Fairfield Iowa
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy Watch 7 is sleek, stylish, and packed with useful features. Its fitness tracking and health monitoring are accurate, and the battery life lasts for days. The watch pairs seamlessly with my phone, making it perfect for staying connected on the go. Highly recommend for both fitness enthusiasts and casual users!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Desertbike
from So. Cal
Expertise:Intermediate
Verified Purchase:Yes
At first I had troubles with changing watches, couldn't restore from my backup to the new watch, then the backup showed up as non-existent. I finally succumbed to the idea of not having those watch faces etc on the new watch due to the change in operating systems etc. After finally getting over that and getting the connection set up to my OnePlus phone I worked on making it work for me. I've had it for almost a month now, still learning things it does that I didn't know about, figuring out some of the depth of details it has that the 3 just didn't. Overall it's a huge upgrade, if I had a Samsung phone there are other health details I would have that I don't, but still it gives me reams more info than I had before. So I'm satisfied with it, had to modify my expectations a bit so I could learn how the new system works, but overall I'm very happy with the watch and the info that I'm getting from it. BTW, I had thought to change over to my old watch band from the Galaxy 3, but found that wasn't such a good idea. The band that comes with it works pretty well so I won't change that out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jacob
Expertise:Expert
Verified Purchase:Yes
Previously had the original Galaxy watch, the galaxy 4, and now the 7. The I can't speak for generational changes but it definitely has a great feel and feature set. Very satisfied with the upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US