Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,064 Reviews)
Rating breakdown 4,064 reviews
5 Stars
3,010
4 Stars
668
3 Stars
203
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
723 out of
877)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
5
Must have!
on March 10, 2025
Posted by: Kabella
[This review was collected as part of a promotion.] I love my watch it works better than the one before I dont leave the house without it keep me contented at work without having my phone near and my phone also let's me know if I so happen to leave it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect watch!
on March 10, 2025
Posted by: Beme85
[This review was collected as part of a promotion.] Being able to monitor my health and have access to apps is amazing. This is my first samsung watch and I love it. Pictures, music and health have never been easier to keep track of now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is really great to keep up with your
on March 10, 2025
Posted by: d699699
[This review was collected as part of a promotion.] It's quite accurate with the amount of steps I take a day how far I go bike and and when I go for a run it tells me exactly how far I ran and how long it's taken
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on March 10, 2025
Posted by: seniorphonereviewman
[This review was collected as part of a promotion.] Loving the new Watch 7! Speed is a big upgrade from my Watch 4 as is the screen size! Helps me get a lot more done when I can put my phone away.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery bad
on March 10, 2025
Posted by: Diaz84
[This review was collected as part of a promotion.] Very bad.. the battery for only 1 day, and they sent me the wrong one
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Howdy Diaz84,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions for us or if would like further assistance afterward, let us know by contacting Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions for us or if would like further assistance afterward, let us know by contacting Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy watch 7
on March 10, 2025
Posted by: Blkrain
Expertise:Intermediate
Ordered this watch in February great watch and features my only drawback is the battery life compared to my Galaxy watch this last half the time or less
Features
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I like it but it can be better
on March 10, 2025
Posted by: The007llama
[This review was collected as part of a promotion.] Good visuals and features. I just wish the battery life was better. I wouldn't mind it being heavier if I could get another couple days of life out if it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This product was a sad and expensive mistake
on March 10, 2025
Posted by: Clint100
[This review was collected as part of a promotion.] Battery life is pretty much my only complaint well battery life and not being able to wirelessly charge.
Battery only last maybe 10 hrs then it's dead 1 star so sad I spent my hard earned money on this
Battery only last maybe 10 hrs then it's dead 1 star so sad I spent my hard earned money on this
Value
1
Response from Samsung USBy R&R Team, March 10, 2025
Aloha Clint100,
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery is able to last for several days before needing to be recharged. This depends on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please feel free to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. The Watch7 can be wirelessly charged by using a compatible wireless charging pad or dock, however, the Wireless PowerShare feature is unavailable. If you would like to provide any other feedback with us or if you would like any further assistance after reviewing the resources that have been shared, let us know by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery is able to last for several days before needing to be recharged. This depends on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please feel free to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. The Watch7 can be wirelessly charged by using a compatible wireless charging pad or dock, however, the Wireless PowerShare feature is unavailable. If you would like to provide any other feedback with us or if you would like any further assistance after reviewing the resources that have been shared, let us know by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US