Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
3
Glass face vulnerable without bezel - shattered
on November 25, 2024
Posted by: BBKing
This is my first watch without a bezel. I resisted it for years mostly because I expected it'd lead to a lot of smashed faces. Yup, it does. I've had the watch for 2 weeks and the face is already cracked.
I like the slimness of the watch and the processing speed is definitely faster than my watch 3. But the protective case I'm inevitably going to purchase will add some thickness...probably as much as a bezel did.
Pros: lightweight, thin, familiar UI, fast processing
Cons: glass face shattered in just 2 weeks.
I like the slimness of the watch and the processing speed is definitely faster than my watch 3. But the protective case I'm inevitably going to purchase will add some thickness...probably as much as a bezel did.
Pros: lightweight, thin, familiar UI, fast processing
Cons: glass face shattered in just 2 weeks.
Features
5
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, November 26, 2024
Thank you for sharing your feedback on the Galaxy Watch7! Your input is invaluable as we strive for continuous improvement. The Galaxy Watch7 features our most powerful processor yet, built on advanced 3nm technology, which enhances your daily routine by allowing you to swiftly switch from checking the weather to tracking your workouts. It also optimizes battery life for long-lasting performance, ensuring that the Galaxy Watch7 can keep up with you throughout the day. We love to see that you are loving your watch so far. While we’re thrilled to hear that you are enjoying your watch so far, we regret to learn that your watch face is cracked. Samsung offers a 12-month limited warranty for manufacturer defects. Additionally, we provide the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and support. If you would like further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Josh
from Northeast, GA
Verified Purchase:Yes
Love the large display, responsive touch sensitivity, and intuitive gestures. The band is comfortable and stylish too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bryan F
from Medina, OH
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy 7 is an amazing watch and was an excellent purchase. No regrets! The trade-in process was smooth and stress free.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Al Z
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Was disappointed that watch lacks blood pressure monitoring capabilities it advertized.
Also, has some issues connecting to some email apps, such as Yahoo mail.
Other then that: it's a good watch.
Also, has some issues connecting to some email apps, such as Yahoo mail.
Other then that: it's a good watch.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 26, 2024
Thank you for sharing your feedback on the Galaxy Watch7! Your watch has several features to help you monitor your health: it can measure your metabolic health when worn during sleep, track your daily stress levels by tapping the "Measure" option and initiate breathing exercises with the "Breathe" button. To access your sleep information, make sure to wear the watch while sleeping for at least five nights to gather accurate data. The watch does not measure your blood pressure, however, you can enter and keep track of your blood pressure readings. Once, again, we appreciate your feedback and we hope to hear more from you in the future. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Derek
from Boise, ID
Expertise:Expert
Verified Purchase:Yes
This is the best Samsung watch Ive eve owned. I have owned many samsung watches in the past and more recently the 2, 4, 5, etc...They have traditionally always felt sluggish compared to a pixel watch or other brand such as the Oneplus Watch 2. This time they have finally nailed down the performance. They have also fixed an issue I have always had with prior watches with the screen being too sensitive and 50% of the time I would go to look at the time, and somehow had triggered a different watch face or mode that I never intentionally enabled. So far I have really enjoyed this watch a lot. My only complaint would be the "trade in" process. I send in my watch 5 and its been over 2 weeks and they still have not credited my account.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Raghu
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Everything functions better than old galaxy 4 watch. I used with 15 club golf gps app and it worked flawlessly. Excellent trade in deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Unclewill
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Great experience..easy to use app and trade in was easy and straightforward..The watch itself was just as good. No complaints..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Darryl
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Nice but the battery is garbage! My Garmin watch is 5 or 6 years old and last 3 times as long. I disabled most of the features and use battery save mode and not much better. But it looks nice.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, November 27, 2024
Hi Darryl! Thank you for taking the time to reach out and share your thoughts on the Galaxy Watch7. The Galaxy Watch7 and Galaxy Watch Ultra have enhanced AI features, including improved options for sleep tracking and workout routines. You can try marathon workouts, such as triathlons, receive detailed analyses of your current health and wellness, including energy scores, and monitor your sleep patterns more effectively. We understand that having a long-lasting battery is key to having the best experience with your watch. To ensure your watch has a long-lasting battery, use the Samsung Members app on your paired Samsung phone to run a diagnostic test; if it passes, the battery is in good shape. Additionally, make sure to update your software and apps regularly, as outdated apps can cause excessive battery drain. Check out the link attached for additional options to help optimize your watch's battery life. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US