Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Seth B
from Clifton Park NY
Expertise:Intermediate
Verified Purchase:Yes
It's ok. Looks great, feels good on the wrist. Battery life is abysmal and not improving over time, it's actually getting worse.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, November 20, 2024
We appreciate you taking the time to reach out to us, Seth. Your feedback is greatly appreciated. Understand your body like never before with the Galaxy Watch7. Our most advanced health sensor accurately tracks your heart rate, sleep patterns, and more. You can easily switch from checking the weather to monitoring your workouts. Plus, the Watch7 optimizes battery life for long-lasting power, ensuring it keeps pace with your busy lifestyle. There are several reasons your Galaxy Watch may be experiencing battery drain or reduced battery life, such as certain apps consuming more power. To improve performance, ensure your software and apps are updated, as bugs in apps can lead to excessive battery usage. If your watch is paired with a Samsung phone, you can use the Samsung Members app to perform a diagnostic on your watch's battery. If it passes the test, you can be confident that the battery is in good condition. Check out the link attached for additional options to optimize your watch's battery life. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: vhaskar
Verified Purchase:Yes
Not that good compared to Samsung classic 6 watch, the feeling of watch has gone
I would recommend this to a friend!
Features
4
Response from Samsung USBy Social Commerce, November 20, 2024
Thank you for sharing your thoughts on the Galaxy Watch7, Vhaskar. While both the Galaxy Watch6 and Galaxy Watch7 offer exceptional features, there are several enhancements that make upgrading to the Galaxy Watch7 worthwhile. The Galaxy Watch7 introduces improved durability with a stronger Sapphire Crystal Glass display, ensuring better resistance to scratches and daily wear. Additionally, the Watch7 includes advanced body composition insights to provide more detailed health tracking, and the redesigned Samsung BioActive Sensor enhances accuracy for heart rate and SpO2 monitoring. On top of that, the Galaxy Watch7’s performance optimization is powered by the latest software and hardware upgrades such as the 3nm processor, offering smoother app experiences and longer-lasting battery life compared to its predecessor. Thanks once again for sharing your feedback with us. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Rich
from Apex, NC
Expertise:Expert
Verified Purchase:Yes
Great quality, awesome performance and great fit. Definitely recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Hung N
from Texas
Expertise:Expert
Verified Purchase:Yes
Love this new watch. Huge upgrade from my Watch4. Especially love the trade-in program. I get a discount on a new watch instead of paying full price and my old one won't sit in a drawer forever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ROGER NOVELO
from Portland, Oregon
Expertise:Intermediate
Verified Purchase:Yes
Very fast, good materials, durable i like the interfaces between watch and phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Robert
from Texas
Expertise:Intermediate
Verified Purchase:Yes
This watch surprises me almost every day with suggestions on new things it can do. I like it mostly for the health readings it gives me. Best smart watch i have ever had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Hampshire
Expertise:Intermediate
Verified Purchase:Yes
Bright screen, nice snug band.
Functionality wise is great.
I have no complaint at all.
Functionality wise is great.
I have no complaint at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Terrylynn
from Midway GA
Expertise:Beginner
Verified Purchase:Yes
Love it! It does everything I need it to do, it's so comfortable to sleep in. Highly recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US