Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,064 Reviews)
Rating breakdown 4,064 reviews
5 Stars
3,010
4 Stars
668
3 Stars
203
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
723 out of
877)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
5
Love the form factor and activity tracking
on March 13, 2025
Posted by: TechEnthusiast
[This review was collected as part of a promotion.] I use watch 7 daily to track my fitness and health..it reminds me for drinking breaks and to move around if i stay in one place for too long. I also like how it auto tracks my running and cycling and display useful information like steps, distance, heart rate.
Love the form factor and fan of olive green color.
Love the form factor and fan of olive green color.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product is good but not great
on March 13, 2025
Posted by: Munnadoppalapudi
[This review was collected as part of a promotion.] The product is one the best but the steps the way it couts the calories and steps are completely false let me tell you if i walk from location A to location B lets say its lile a mile now it shows me high calorie count but i walk same distance on a threadmill then it shows less calories distance is same speed is same then why ? And i also thought this watch can give my long run battery but no its just 1 day at max.
Value
3
Response from Samsung USBy R&R Team, March 13, 2025
Good day Munnadoppalapudi,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We realize how frustrating it can be to have inaccurate data being displayed on your device. If your Galaxy Watch 7 is displaying inaccurate step counts or calorie burn estimates, please ensure that your watch band isn't too loose. Also be sure to update your watch's software, if available, and verify data sources in the Samsung Health app. For your convenience, I have included a few resources that may help resolve what you have described to be experiencing with your features. The Galaxy Watch7 battery is able to least for several days before needing to be recharged. If you're experiencing less than optimal battery life, please take a look at "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you have any questions after reviewing the resources provided or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Burned calorie data on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003163/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We realize how frustrating it can be to have inaccurate data being displayed on your device. If your Galaxy Watch 7 is displaying inaccurate step counts or calorie burn estimates, please ensure that your watch band isn't too loose. Also be sure to update your watch's software, if available, and verify data sources in the Samsung Health app. For your convenience, I have included a few resources that may help resolve what you have described to be experiencing with your features. The Galaxy Watch7 battery is able to least for several days before needing to be recharged. If you're experiencing less than optimal battery life, please take a look at "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you have any questions after reviewing the resources provided or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Burned calorie data on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003163/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: CStep
from PNW
Expertise:Intermediate
Verified Purchase:Yes
It's a great watch! It's easy to use. Way lighter than my S2.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Watch
on March 12, 2025
Posted by: CarettoDenka
[This review was collected as part of a promotion.] I've switched devices a few times and always come back to samsung. This watch has been comprehensive to my daily needs and I couldn't be happier. The movement reminders hourly help me since I have sedentary job. The breathing exercises help me stay calm. I have no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart wrist is what it is more than a watch
on March 12, 2025
Posted by: Landscaper1991
[This review was collected as part of a promotion.] Amazing product works great with my s25 ultra and my Samsung tv can be control from it when I can't find remote we've all been there seamless actions across apps, Now Brief is awesome, and Audio Eraser is a cool feature loving everything about this product and all my samsung product works great with all my smart home stuff too lights with my google and alexa devices such a relief to have the ease of such amazing technology and the fitness information I get daily is very informative which I love using from steps to heart rate to tracking my sleep thank you again samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent
on March 12, 2025
Posted by: YankeesFan
[This review was collected as part of a promotion.] I love how easy the Samsung Galaxy Watch 7 is easy to use. Very easy to respond to text messages and answer phone calls. I love how you can silence the sound and it just vibrates. Bixby is very easy to use and responds well to questions. Very nice watch I am so glad I purchased it!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Sirish
from Dallas Texas
Expertise:Expert
Verified Purchase:Yes
Live the watch. The only issue is the battery it lasts only two days
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite smartwatch
on March 12, 2025
Posted by: RaeLee
[This review was collected as part of a promotion.] I've had four a different models of Galaxy watches throughout the years and each one gets better and better! It is such a comfortable fit, lightweight, Samsung Health seems very accurate, I downloaded a bunch of music to it and there's still plenty of storage so it's great to use at the gym or while exercising and not needing your phone on you and works seamlessly with my other Samsung devices!
Value
5
Written by a customer while visiting Samsung US