Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
3
Pleaae be careful in dealing with Sansung agents.
on March 11, 2025
Posted by: Vic D
Verified Purchase:Yes
The watch itself seems very nice! Quite impressed!
Response from Samsung USBy R&R Team, March 11, 2025
Aloha Vic,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we commit to constant innovation and improving the design and functionality of our product line. We're happy to hear that you're impressed with your new Galaxy Watch7 purchase. If you would like to share additional feedback with us regarding its performance, functionality, or durability, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we commit to constant innovation and improving the design and functionality of our product line. We're happy to hear that you're impressed with your new Galaxy Watch7 purchase. If you would like to share additional feedback with us regarding its performance, functionality, or durability, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite smartwatch
on March 12, 2025
Posted by: RaeLee
[This review was collected as part of a promotion.] I've had four a different models of Galaxy watches throughout the years and each one gets better and better! It is such a comfortable fit, lightweight, Samsung Health seems very accurate, I downloaded a bunch of music to it and there's still plenty of storage so it's great to use at the gym or while exercising and not needing your phone on you and works seamlessly with my other Samsung devices!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery Life 😥
on March 13, 2025
Posted by: Tanajo
[This review was collected as part of a promotion.] The battery life is horrible. You can't go a complete day. I have to take it off to charge it, which shortens my step count.
Value
3
Response from Samsung USBy R&R Team, March 14, 2025
Greetings Tanajo,
Thank you for sharing your feedback with us about the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needed to be recharged. Your Watch7 may be experiencing battery drain or have decreased battery life for several reasons. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how to optimize your battery life. If you have any questions afterward or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for sharing your feedback with us about the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needed to be recharged. Your Watch7 may be experiencing battery drain or have decreased battery life for several reasons. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how to optimize your battery life. If you have any questions afterward or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
Big upgrade
on March 15, 2025
Posted by: Ai7samfan
[This review was collected as part of a promotion.] Now this will be a no-brainer as my last watch was the 3 frontier. The new watch 7 is so fast and full of apps and options I cannot keep up. I can pretty much do almost anything I can do on my new s25ultra. At times it gets a bit annoying but thay is only becasue I have not had much time to play-around with it and set it to my liking.
I dont usually give anything the full stash and it's not because the device is and but because there is always room to grow. I give the watch a 4 of our 5 and I do have a small complaint, and maybe it's just me. But the pinch gesture to start and stop does not work for me. I would say it has worked correctly maybe 2 in my 3 weeks of using he watch. It could be me and I need to set it better but as far as I know I am doing it correctly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch
on March 15, 2025
Posted by: SsBbDd
[This review was collected as part of a promotion.] Would have gotten a 5 but there is too much to do on it. I will be going through it for months.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm very excited about my Galaxy Watch
on March 15, 2025
Posted by: Gilwero1971
[This review was collected as part of a promotion.] My Smart Watch,Galaxy 7 is great,easy to use and so easy to paire with my phone.The battery can be used for around 3 or 4 days,all time.Every function works great and I can use many faces screen easily.I recommend this Smart Watch Galaxy 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is convenient
on March 15, 2025
Posted by: Lalalalovely
[This review was collected as part of a promotion.] Product is great! Fast and the battery lasts for at least 2 days (if you have it on energy saving mode) I can even watch YouTube in here. The quality of the graphics as well as the videos and images I put on this watch is remarkable! Definitely would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switch from FitBit
on March 15, 2025
Posted by: JeanLikeThePants
[This review was collected as part of a promotion.] I have been an avid FitBit user for years and always like how simple the app and product worked. But my most recent FitBit started acting up and I thought it might be time to find something new that could do a little more.
I have an old Galaxy phone and plan to upgrade soon, so I looked into the Galaxy watch. Everything I saw seemed simple and familiar so I but the bullet and got it.
It's perfect. The 40mm isn't too big. I like the round design compared to the square I used to have. It's not too thick and not heavy.
I am used to a FitBit lasting a week or so, so charging daily is a bit odd. But with how much more it does it makes sense. I don't wear my watch in the shower so I just throw it on the charger then and it works for me.
Value
5
Written by a customer while visiting Samsung US