Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,064 Reviews)
Rating breakdown 4,064 reviews
5 Stars
3,010
4 Stars
668
3 Stars
203
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
723 out of
877)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
5
Product is convenient
on March 15, 2025
Posted by: Lalalalovely
[This review was collected as part of a promotion.] Product is great! Fast and the battery lasts for at least 2 days (if you have it on energy saving mode) I can even watch YouTube in here. The quality of the graphics as well as the videos and images I put on this watch is remarkable! Definitely would recommend.
Value
5
Written by a customer while visiting Samsung US
Posted by: Samsung do better
from Earrh
Expertise:Intermediate
Verified Purchase:Yes
It stop working out the blue....-____- I did not dropw it wet or anything that could cause the phine not to work properly
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, March 17, 2025
Hey Samsung,
Thank you for taking the opportunity to share your feedback with us regarding your Samsung Galaxy Watch7. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy Watch7, however, we need more details regarding what may be occurring before we can do so. Without having more details available and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the opportunity to share your feedback with us regarding your Samsung Galaxy Watch7. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy Watch7, however, we need more details regarding what may be occurring before we can do so. Without having more details available and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Leandra
from Dallas, Texas
Expertise:Intermediate
Verified Purchase:Yes
Watch has long lasting battery. The sizing is just a little big for my size frame but I'm getting used to it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm very excited about my Galaxy Watch
on March 15, 2025
Posted by: Gilwero1971
[This review was collected as part of a promotion.] My Smart Watch,Galaxy 7 is great,easy to use and so easy to paire with my phone.The battery can be used for around 3 or 4 days,all time.Every function works great and I can use many faces screen easily.I recommend this Smart Watch Galaxy 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Trade In Upgrade
on March 15, 2025
Posted by: SamsungGirlForever
[This review was collected as part of a promotion.] I'm absolutely GLAD I upgraded from a 3 series to a 7. Much clearer, user friendly, battery life is just as amazing. It serves its everyday purpose! All of my products are Samsung and will continue to be. No regrets no refunds needed either.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch
on March 15, 2025
Posted by: SsBbDd
[This review was collected as part of a promotion.] Would have gotten a 5 but there is too much to do on it. I will be going through it for months.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I always love Samsung phone TV watches
on March 15, 2025
Posted by: Sexyz14
[This review was collected as part of a promotion.] Samsung is great they have a lot of features don't have no more they just great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Big upgrade
on March 15, 2025
Posted by: Ai7samfan
[This review was collected as part of a promotion.] Now this will be a no-brainer as my last watch was the 3 frontier. The new watch 7 is so fast and full of apps and options I cannot keep up. I can pretty much do almost anything I can do on my new s25ultra. At times it gets a bit annoying but thay is only becasue I have not had much time to play-around with it and set it to my liking.
I dont usually give anything the full stash and it's not because the device is and but because there is always room to grow. I give the watch a 4 of our 5 and I do have a small complaint, and maybe it's just me. But the pinch gesture to start and stop does not work for me. I would say it has worked correctly maybe 2 in my 3 weeks of using he watch. It could be me and I need to set it better but as far as I know I am doing it correctly.
Value
4
Written by a customer while visiting Samsung US