Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Donna Jeary
Verified Purchase:Yes
The watch has some nice features. I gave it a 3 star rating for two reasons. First the battery life is terrible. It lasts less than 10 hours. Second is that it has the AI feature but my phone is an S 21 so its not compatible. The software update was only for S 22 and above. Since I don't want to pay for a new phone at this time, it's a useless feature.
Response from Samsung USBy Social Commerce, November 7, 2024
Thank you for reaching out to share your feedback on the Galaxy Watch7, Donna. Your input is invaluable as we continue to make improvements. The Galaxy Watch7 is designed to help you achieve your health goals. Its new 3nm processor enhances your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring the Galaxy Watch7 keeps up with your active lifestyle. Please note that the One UI 6.1 software update is required to access Galaxy AI features on compatible devices. Available features may vary depending on the device and operating system version. As far as the battery life, it's important to make sure that your watch is up to date with the latest software available. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options that should help optimize your watch's battery life. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
It just got better.
on November 6, 2024
Posted by: Tedybear
[This review was collected as part of a promotion.] Well I've always had a Galaxy watch, from the Classic that was my first one, I held onto that watch for 4 years, and then I finally got the G. Watch 4 with the rotating bezel, loved it, but since Samsung has a great trade in value, I got the Watch 5 FE, which it was faster than my last one, now since the great trade in value Samsung has, now I wonder how they are going to top this one, because this is a great watch, the battery life is so much better, I could easily get 2 and a half days on, and how fast the apps come in when u touch them, right now I miss my Samsung phone, because of the connectivity between all the products I have is Samsung, my tv, tablet and my washer and dryer, sad to say I'm working with a Motorola, I tell you, I truly miss my Samsung phone, but anyway, I just wanted to say what a great watch the 7 is, in every way possible.
Thanks Samsung and keep up the wonderful work that you do.
Thanks Samsung and keep up the wonderful work that you do.
Value
5
Written by a customer while visiting Samsung US
Posted by: sheclimbstrees
from USA
Expertise:Intermediate
Verified Purchase:Yes
Love the watch and all the features, do wish the blood pressure feature would work. I have read that it works in other countries, but not in the USA. I hope when it gets approved by FDA that it will also work on my watch.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andrew
Verified Purchase:Yes
Love it!!! Great Features and super long battery life
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Sly K
Verified Purchase:Yes
Traded in my watch4 for 7 44mm like the upgrade.🔥🔥🔥
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: VPatel
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
Great update to prior Galaxy Watch 3. Appreciate the updated sensors. Very light and fits well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lakerfan
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
Love everything about this watch, except the battery only lasts 2 days. Lots of cool features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
99% like the watches!
on November 6, 2024
Posted by: asterias
[This review was collected as part of a promotion.] My favorite featurea are:
1. Notification Prioritization: I love that I can filter notifications. While at work, only high-priority alerts make it to my watch, so I stay focused but don’t miss anything important. Secondary notifications, like emails, wait until I have time to review them.
2. Silent Alarms: The vibrating alarm is perfect for early mornings—I wake up without disturbing my wife.
3. Google Maps: Having Google Maps on my wrist is a game changer, especially when exploring a new city. No need to keep my phone in hand constantly, and that is convenient.
I switched over from Xiaomi Mi Bands to the Galaxy Watch 7 and have been really happy with the upgrade. The only downside is the daily (or sometimes every-other-day) charging, but given all the features, I think it’s totally worth it!"
Value
5
Written by a customer while visiting Samsung US