Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
2
Watch 7 Poor Battery Life
on October 31, 2024
Posted by: VA Donn
from Virginia
Expertise:Intermediate
I traded in my Samsung Galaxy Watch5 Pro. I miss the excellent battery life on that watch. I am lucky to get a day to a day and a half without having to charge this new 7. I leave Bluetooth and WIFI turned off to get the day and a half. With Bluetooth turned on with my phone I get a day. I wish I did not "upgrade."
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 1, 2024
Hey VA Donn. Your feedback on the Galaxy Watch7 is greatly appreciated. The Watch7 has several features of health and wellness-focused technology, enhanced by Galaxy AI. One of the key aspects is the Energy Score, which aids users in achieving their health goals, complemented by personalized wellness tips. Additionally, the device facilitates communication through Suggested Replies, allowing users to make calls and respond to texts efficiently while on the move. Another significant feature is the improved Heart Rate Tracking, which emphasizes the importance of monitoring heart health. Lastly, the ability to stream music or podcasts directly from the watch to Galaxy Buds enhances the user experience, promoting both entertainment and fitness engagement. Overall, the integration of these features underscores a commitment to health management and seamless connectivity. We hate to see that you've experienced a shortened battery life on your watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options to help optimize your Watch7's battery life. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Patti
Verified Purchase:Yes
Awesome size and clarity. Love the band. Love the cream color.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the watch
on October 31, 2024
Posted by: Nova19st
[This review was collected as part of a promotion.] Galaxy AI....I love my new galaxy watch ....I wsitch from having a regular android watch that I brought from a corner store
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 7 is a must
on October 31, 2024
Posted by: Shanna
[This review was collected as part of a promotion.] I absolutely love the AI technology and versatility that the Galaxy watch 7 offers me. The Galaxy Watch 7 provides the absolute best technology needed for someone on the go.I switched from the 3 to the 7. It was the best Galaxy AI device I could of choose for myself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch 7
on November 1, 2024
Posted by: Lovewatch19
[This review was collected as part of a promotion.] I have had my watch 7 for approximately 4 weeks. I love this watch. The sensors are pretty accurate. Compared it with my oximeter occasionally had a 1 point difference, usually the same measurements. I love how it monitors my sleep. The fact that I change the face is a added plus. My only dislike is that sometimes the back irritate my skin. It would be nice if it came with a thin covering for the back for people with sensitive skin.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tom B
Verified Purchase:Yes
I traded up from a Galaxy Watch 4, and could not be happier. The Galaxy Watch 7 has so many great features that I seem to learn something new everyday.
Written by a customer while visiting Samsung US
Customer Rating
4
Very Useful in Day to Day functions
on November 1, 2024
Posted by: Cali123
[This review was collected as part of a promotion.] I have found this watch to be incredibly useful in my Day to Day functions, as I need reminders throughout the day to take care of bodily needs. It has been a great asset in my fitness journey when incorporated correctly. I only wish the finger tap function worked on the Spotify app as well, and that the battery would last me a bit longer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy watch series 7
on November 1, 2024
Posted by: Zoso27
[This review was collected as part of a promotion.] I miss the rotating bezel, i like the sensors for body composition, its faster than the series 4, light, but still somethings laggy, good watch overall
Value
3
Response from Samsung USBy Social Commerce, November 4, 2024
Hey Zoso27. We appreciate your outreach! It looks like you reached out to share your honest feedback about the Galaxy Watch7. The Watch7 allows you to stay ahead on your wellness journey with our most advanced health sensor on the Galaxy Watch. With 13 LEDs, the new BioActive Sensor tracks your heart rate, sleep patterns, and more with high precision. We're happy to see that you've been enjoying the sensors for body composition. We also noted your concerns regarding the lagging and would like to assist you with this. Watch screen responsiveness issues can arise from several factors. Outdated software is a key cause, highlighting the need for updates. Third-party apps may also interfere, so users should monitor their installations. The watch's physical condition is important as well. Please refer to the link attached for options to help optimize your watch's performance. If this persists, please do not hesitate to reach out to us at Samsung Support and we'll be more than happy to further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US