Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6 out of 5
4.6
(4,056 Reviews)
Open Ratings Snapshot
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product. 
(
719 out of 873
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
1 out of 5
1
4 hour battery life
on October 9, 2024
Posted by: Diaappointed
This is a horrible piece of garbage and should be recalled. Every day since I bought this watch I have fully charged it and it dies in about 4 hours. What a waste of money.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, October 10, 2024
Thanks for sharing your feedback on the Galaxy Watch7 with us! The 3nm processor optimizes the battery life of the Galaxy Watch7, providing long-lasting power to keep up with your active lifestyle. Whether you are out for a run, in meetings all day, or traveling, you can rely on the Galaxy Watch7 to stay powered and keep pace with your busy schedule. There are various factors that can contribute to your Galaxy Watch experiencing battery drain or having reduced battery life. One common reason is the excessive consumption of battery by certain apps running on your watch. These apps may be constantly running in the background, syncing data, or using other resources, which can significantly impact the battery life of your watch. In addition, outdated software or firmware on your watch can also lead to increased power consumption and reduced battery life. The first thing you should do is to update your watch's software: Ensure that your Galaxy Watch is running the latest software and firmware updates, as these updates often include optimizations and improvements that can help extend battery life. Check out the link attached for additional options that should help optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great A+++
on October 10, 2024
Posted by: Keith
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Great product and trade-in/purchase experience! Very pleased!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy watch 7 is amazing!
on October 10, 2024
Posted by: Logan19878
[This review was collected as part of a promotion.] My galaxy watch 7 was amazing! I got it and it had so many cool features. Especially the galaxy AI features that it has. It has amazing health tracking and battery life!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch as usual
on October 10, 2024
Posted by: JSweet
Verified Purchase:Yes
This watch is great, I would have purchased the ultra but they only offer it in the lte version.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy man
on October 10, 2024
Posted by: Enrique
from Clifton. NJ
Expertise:Intermediate
Verified Purchase:Yes
Very happy with my new phone is everything I was looking for.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Smart watch for Android Devices
on October 10, 2024
Posted by: Jawad
Verified Purchase:Yes
Best Smart watch for Android Devices. Have many fitness related sensors.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This seems to be a good watch.
on October 10, 2024
Posted by: TattooedMomma
[This review was collected as part of a promotion.] I love everything the Samsung watch does and it seems to be on point with the health measurements. The only problem I have had is I can't trade it in to get the ultra because they say it's in the same family but I would definitely buy it again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great screen disappointing battery.
on October 10, 2024
Posted by: NickB
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
Good watch with an amazing screen. The biggest downfall is the battery life for me. It barely lasts over 2 days. Other galaxy watches before this all lasted 5+ days. Would love to leave a better review but that battery is a huge minus for me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 11, 2024
Thanks for sharing your feedback with us, Nick. We aim to provide our customers with the best experience possible. We see that you reached out to share your thoughts on the Galaxy Watch7. In addition to its impressive processing power, the Galaxy Watch7's 3nm processor is optimized to deliver exceptional battery life, providing you with long-lasting power to keep up with your active lifestyle. With this advanced technology, you can enjoy extended usage without having to constantly worry about recharging, allowing you to stay connected and productive throughout your day. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. We recommend checking out the link attached for options that should help optimize your watch's battery life. If this continues, please reach out to us at Samsung Support and we'll be more than happy to further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
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