Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Robert
from Wesley Chapel, FL
Expertise:Intermediate
Verified Purchase:Yes
The watch is very good. Not sure about the battery though. Seems to drain the same as the S5 watch
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ian P
from Louisiana
Expertise:Expert
Verified Purchase:Yes
Love this watch! Service was timely and great. Trade was very easy. And the watch is exactly what I wanted.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Barry J
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
I find the extra features to that of the watch 6 useful. I would have liked the rotating bezel to have been incorprated as in the Watch 6. This is down side is offset by the longer battery life and apparatent faster processing.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not what's expected of Samsung
on October 8, 2024
Posted by: Analogkid74
from Shenandoah, Iowa
Expertise:Intermediate
Have had my watch for a month now and the battery is horrible, doesn't even last 10 hours without dying. Supposedly Supposed to have a software update well got it and the battery drains just as bad. All I ever have on extra is the Bluetooth, also notice when I am trying to use the watch just with cellular signal it's constantly disconnects from my phone. That isn't even right since I am supposed to be able to trust this device without having to carry my phone all over.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, October 9, 2024
Hey Analogkid74. We appreciate you taking the time to share your thoughts on the Galaxy Watch7 with us. Our goal is to make sure that each customer has the best experience when using our devices. The Galaxy Watch7 goes beyond basic health monitoring by offering personalized workouts tailored to your specific needs. Whether you're a fitness enthusiast or someone looking to improve their overall wellness, the Galaxy Watch7 provides intelligent workout suggestions based on your individual health data. This personalized approach ensures that you can make the most of your workouts while staying mindful of your well-being. We understand the importance of having a durable battery to enjoy all the great features your watch offers. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Make sure to update your apps. Sometimes apps may have a bug that causes them to use excessive battery, make sure all your apps are up to date for the best performance. We see that you've already updated your watch but we recommend checking once again to make sure there are no new updates available. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists after doing so, please reach out to us at Samsung Support and we'll be happy to further assist you with this and help you find a resolution. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Ultra
on October 8, 2024
Posted by: TheCritic
[This review was collected as part of a promotion.] The S24 Ultra is the major item to bring on a trip. The S24 Ultra takes superb pictures and in case someone or something is in the picture that you don't want, the Galaxy AI is there to help. The amount of memory, the battery life, the overall feature is a perfect symphony to make this the device you should consider.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on October 9, 2024
Posted by: GabrielC
[This review was collected as part of a promotion.] Like the little design change with the colorful straps.
It has way more functions as the watch 6, also equipped with Galaxy AI.
It has a more accurate sleep analysis and lot more laser sensor.
It was a good trade-in offer and I'm glad I did it.
It has way more functions as the watch 6, also equipped with Galaxy AI.
It has a more accurate sleep analysis and lot more laser sensor.
It was a good trade-in offer and I'm glad I did it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big improvement over my old Frontier
on October 9, 2024
Posted by: Christr15
[This review was collected as part of a promotion.] My old Galaxy Frontier used to be just a notification bar on my wrist but the new watch is much more useful and easier to use. So many features like Galaxy AI, I can't use them all. Detecting exorcise automatically is one of my favorites.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lizzie
from Fl
Expertise:Expert
Verified Purchase:Yes
I liked the watch but some features that are available on the watch 3 were not available on the watch 7. I like the bezel feature so i would never have been satisfied with the 7. I have since gifted the watch 7 and will purchase a classic in the future.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US