Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Anonymous
from Kentucky
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the Watch 4 classic, and I love the Watch 7 much bigger and so easy to use. I was skeptical about getting the trade in offer, but Samsung done excatly as they promised with the trade in offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Maria L
Verified Purchase:Yes
luce muy bien el tamano y hasta ahora me esta funcionando muy bien.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Nick M
from San Antonio TX
Expertise:Intermediate
Verified Purchase:Yes
I was concerned about battery life after reading comments before I received watch but it actually exceeded my expectations. I upgraded from a Galaxy 3. My old 3 battery died on me during a 63 mike bike ride which led me to upgrade. This one has a much brighter screen and works better in general. I'm happy with it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Upgraded from 4 classic to 7 and am truly impressed! And my 4.classic watchband fits!
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible battery life
on September 29, 2024
Posted by: Kenny
from Boston
Expertise:Intermediate
Great watch, great features. However the battery life is completely atrocious. Had 45% battery, went for a walk using the watch only for music and walking tracker and didn't even last an hour. 44 min into it the watch died.
Features
5
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, September 30, 2024
Thanks for the outreach, Kenny. It's always great to hear from our customers and get their helpful feedback. When it comes to tracking your workouts, the Galaxy Watch7's built-in Galaxy AI allows you to challenge yourself on your next run or bike ride. The Galaxy AI compares your current performance to your previous ones, providing valuable insights that can help you set and achieve new goals. Additionally, if you're into swimming, the Galaxy Watch7 can help you improve your technique with its stroke analysis feature. By analyzing your strokes and providing you with a SWOLF score, you can get a better understanding of your swimming efficiency and work on enhancing your performance in the water. We understand the importance of having a long-lasting battery to enjoy features like these. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached to learn more about how to increase your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Juan D
from Texas
Verified Purchase:Yes
I upgrade from my older watch and have been able to enjoy it. I like the addition of the new features and being able to use the watch with a better battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MT_MAN
Verified Purchase:Yes
I recently upgraded from the Samsung Galaxy Watch 5 to the new Watch 6, and I couldn’t be more pleased with the entire experience. Samsung processed the exchange quickly and efficiently, offering a great trade-in value. The new Watch 6 comes with many nice improvements that enhance both functionality and user experience. Overall, a seamless upgrade process and a solid product—thank you, Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jefry
Expertise:Intermediate
Verified Purchase:Yes
I like how it looks on my wrist, the edges, the screen is very bright and it is very necessary when you are outside, the only thing I don't like is the battery... it only lasts me 8 hours, the 'always on display' is consuming a lot and but not more than the 'media playback', when I am at work I have to deactivate the Bluetooth so that it does not discharge quickly. Another thing I didn't like was the 'wireless charger' I can't charge it with my phone and it was something very necessary for those like me who spend a lot of time away from home. But after that it's a great watch.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US