Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Steven
from NJ
Expertise:Intermediate
Verified Purchase:Yes
I like the watch, but the battery life is worse than my watch5
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
Hi Steven! Thank you for contacting us. We noticed that you reached out to share your feedback on the Galaxy Watch7. The Galaxy Watch7 features our most advanced health sensor, which tracks your heart rate, sleep patterns, and more with high precision. Additionally, the new 3nm processor supercharges your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. It also optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. We see that you may be experiencing shortened battery life on your watch. The first thing we recommend is to make sure your watch is up to date with the latest software update available. Also, make sure to update the apps on your watch as well. We've added a link attached for additional options to help optimize your watch's battery life. If this continues, please reach out to us at Samsung Support so that we can further assist you.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Posted by: Frank
Verified Purchase:Yes
Great watch better than all others can not compare to the 2 3 4 5 6
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: TrillWill0290
Expertise:Intermediate
Verified Purchase:Yes
I traded in a Galaxy Watch 5. This is definitely an upgrade and I'm happy with the purchase. I definitely recommend getting the 44mm watch over 40 unless you just don't like large bezels. Definitely worth it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Los Angeles, California. USA
Verified Purchase:Yes
I wanted this watch to be on when I look at the time and also monitor my heart rate every 30 minutes.
The charger that was sent with my watch doesn't work. I always have to borrow my wife's charger to charge it.
I hope Samsung sends me a replacement.
The charger that was sent with my watch doesn't work. I always have to borrow my wife's charger to charge it.
I hope Samsung sends me a replacement.
Response from Samsung USBy R&R Team, September 28, 2024
We appreciate the outreach, John. We aim to provide our customers with the best experience available. We see that you reached out regarding the Galaxy Watch7. We hate to see your watch charger has not been functioning correctly. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Reach out to us at Samsung Support so that we can gather some additional information and further assist you with this. We look forward to hearing back from you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jim T
from Virginia, USA
Expertise:Expert
Verified Purchase:Yes
I bought the Samsung Galaxy Watch 7 primarily for its promised sleep-gathering data collection. I was not disappointed. Great job, guys! This information, along with the other information it collects during my workout/exercise provides me with invaluable insight into my health and well-being. And, for a 77-year-old happily-married American male, that information is CRITICAL. Again, I thank you for that insight.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful watch with great battery life...
on September 23, 2024
Posted by: Glen
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
When I first got it, I was concerned about the battery life since all the reviews i read said it had bad battery life. So when I got it, I was really surprised the battery lasted about the same as my last watch, the watch 6 classic. I love it and love the band.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeff S
Verified Purchase:Yes
Great watch for active people, stylish too for evening wear.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: APC II
from Paducah Ky
Expertise:Intermediate
Verified Purchase:Yes
I love this watch, it is great. It is easy to use and quick to update. I just wish the battery lasted a little longer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US