Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
2
Disappointed - less features
on September 11, 2024
Posted by: JoXiC
Expertise:Expert
I'm very disappointed with Samsung. I bought to replace my Samsung Watch 4, 44mm. This watch is considerably more expensive. I was bummed that black wasn't option and I almost didn't buy as a result. I finally pulled the trigger. I have been testing it for a few days. I don't notice a difference in battery life, charge time. The touted AI features are just for sleep analysis, no new bixby/assistant features. The corrugated bands aren't as comfortable. The worst part is that Samsung did away with the Wireless Power Sharing function! That was the whole reason I bought a Samsung and not a Garmin, etc. Overall this watch is not a good value, I'd recommend getting last years model, the 6 for half the cost.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, September 19, 2024
It's great to hear from you, Joxic. We always look forward to hearing from our valued customers. We see that you reached out to share your thoughts about the Galaxy Watch7. Your favorite AI assistant, Bixby, is now more accessible than ever because it’s available on select Samsung smartwatches. This means you can command Bixby without using your phone. We’ve outlined the steps to get Bixby up and running on your watch. The following Bixby features can be used on your Galaxy watch: Voice commands, where you can activate Bixby with the default "Hi Bixby" voice command, or press the Home button twice. For some models, holding down the Home button also works. You can also customize commands, and adjust settings to customize your interaction, such as changing the double-press action. Discover commands by exploring Bixby through the app to view a list of commands like playing music, finding your phone, or making calls. Lastly, optimize for multiple devices. If you own several Bixby-enabled devices, ensure they are on the same network or maintain distance between them to prevent simultaneous activation. You can use the following steps to get Bixby set up on your Galaxy watch.
On your watch, navigate to and open the Bixby app. You can also activate Bixby by pressing and holding the Home (Power) button or by double pressing it.
Next, grant permissions to allow Bixby to access the necessary features on your watch, and review the Privacy Notice when prompted.
Follow the on-screen instructions to complete the process and familiarize yourself with Bixby's functionalities on your watch.
If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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On your watch, navigate to and open the Bixby app. You can also activate Bixby by pressing and holding the Home (Power) button or by double pressing it.
Next, grant permissions to allow Bixby to access the necessary features on your watch, and review the Privacy Notice when prompted.
Follow the on-screen instructions to complete the process and familiarize yourself with Bixby's functionalities on your watch.
If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Toast
from Indianapolis
Expertise:Expert
Verified Purchase:Yes
Great watch... new features.. super lightweight!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Nazareth
Expertise:Expert
Verified Purchase:Yes
I really like the fact that this watch it's very light
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
I love the Galaxy watch 7! This is a user friendly device with awesome features!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Skinit1951
from Wayne, PA
Expertise:Expert
Verified Purchase:Yes
I have owned each version of the Galaxy Watch. I was going to pass on this one as I LOVED the Galaxy6. However, the trade-in incentive was too good to pass up in conjunction with the battery improvement in the 7. Boy, am I glad I upgraded. The transfer from the 6 to the 7 was seamless. It took less than 5 minutes to accomplish. Processing time has been improved enough for it to be obvious in most operations. The clarity of the screen is better as is the battery life. The additions to the watch's capabilities in conjunction with the Samsung Health app are great for an active Senior like me. This remains my favorite piece of personal technology.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: David B
Verified Purchase:Yes
Watch 7 is a more sleek than my Watch 5 pro. Worth making the update.
Written by a customer while visiting Samsung US
Posted by: Randy C
from Perry, Ga
Expertise:Intermediate
Verified Purchase:Yes
Great battery and watch face is easy to see. Watch size is perfect for my use.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3
Poor Battery Life. Sleek Design and functionality
on September 13, 2024
Posted by: JSC88
from Battle Ground, WA
Expertise:Intermediate
Verified Purchase:Yes
I like the sleek design, and functionality. However, the battery life still not great. I have to charge my watch everyday. It drains the battery faster even though not using the touchscreen a lot.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, September 19, 2024
Thanks for sharing your thoughts with us. We love getting feedback from our valued customers. We see that you reached out to share your thoughts on the Galaxy Watch7. The Galaxy Watch7 has everything you need to keep moving toward your health goals. The Galaxy Watch7 is designed to be a comprehensive health and fitness companion, featuring an array of advanced features to help you stay on top of your wellness journey. With an upgraded Sensor and next-level precision, the Galaxy Watch7 provides accurate and real-time data to help you monitor and optimize your workouts. One of the standout features of the Galaxy Watch7 is its advanced tracking capabilities. Whether you're going for a run, hitting the trails on your bike, or taking a dip in the pool, the Galaxy Watch7 has you covered. The tracking with Galaxy AI compares your current performance to your last, allowing you to challenge yourself and strive for continuous improvement. This personalized feedback can be a game-changer for anyone looking to take their fitness to the next level. We understand that to fully enjoy these features, you will need a durable battery to power your watch. There are several reasons why your Galaxy Watch may experience battery drain or decreased battery life. For instance, certain apps can increase battery consumption. To improve your watch's battery life, you may want to consider adjusting the settings of these apps or limiting their usage. Additionally, keeping your watch's software up to date can help optimize battery performance. It's also important to ensure that your watch is not running unnecessary background processes that could be draining the battery. By managing notifications and using power-saving modes when appropriate, you can extend the battery life of your Galaxy Watch. Please refer to the link attached for options that should help improve your watch's battery life. If this continues to be your experience, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US