Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
3
If only the battery last longer
on March 26, 2025
Posted by: TXRuddss
[This review was collected as part of a promotion.] I honestly cannot use my watch to its full potential, I would literally have to charge it every 8 hours. Not economical or functional.
Value
3
Response from Samsung USBy R&R Team, March 27, 2025
Salutations TXRuddss,
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7's battery can last for several days, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review the resources that I've shared below. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7's battery can last for several days, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review the resources that I've shared below. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Great product. Mediocre battery life
on March 26, 2025
Posted by: DustinV
[This review was collected as part of a promotion.] This is my first smart watch. I love the watch but the battery life is mediocre. Even when new it will barely stay charged for 24 hours.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great and easy
on March 26, 2025
Posted by: WilhelmdaRobot
[This review was collected as part of a promotion.] So far the watch has performed admirabley no issues with performance and the battery life ranges between 2 days and 2 and a half days depending in how much I use it/ walk. So on a normal work day of 12 hours I walk generally 16k steps and get two days of battery life. Off days I walk about half of what I do on a work day. 2 and a half days of battery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The watch with multiple features
on March 26, 2025
Posted by: Timetable
[This review was collected as part of a promotion.] Had watched about 5 months and no issues with function or battery. Love the ease touch to activate time, select type of exercise and many other features. What like best, the watch will automatically start tracking my steps after walking 10 minutes.
Still need to learn all the other features. I would recommend this watch as a good by and integrate with Samsung 24.
Still need to learn all the other features. I would recommend this watch as a good by and integrate with Samsung 24.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tech
on March 26, 2025
Posted by: Peeps615
[This review was collected as part of a promotion.] This watch has seriously made my life better. I was having a hard time understanding my sleep patterns and the way my heart would race randomly. I now have a better understanding of my body. And all I had to do was wear this watch for a week. Not too mention the seamless actions across apps. Thank you samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Get moving watch
on March 26, 2025
Posted by: Lolo23
[This review was collected as part of a promotion.] I love the seamless actions across apps,. Works well with my samsung phone. Battery life not the greatest. The health benefits are worth it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So much more
on March 26, 2025
Posted by: Blb516
[This review was collected as part of a promotion.] The controls and functions operate seamlessly. All the apps work flawless. Not to mention comfortable forget it's even there
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Happy with my purchase
on March 26, 2025
Posted by: thatguy
[This review was collected as part of a promotion.] the watch is great. I was scared the battery was bad because of other reviews but it seems good for me. Google assistant doesn't want to work tho so that sucks
Value
4
Written by a customer while visiting Samsung US