Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
5
Great watch, battery improvement
on March 31, 2025
Posted by: ElMany91
[This review was collected as part of a promotion.] I just love this watch, it's a great upgrade coming from a watch 4.
The Battery improvement it's very noticable, it lasts me a day and a half on 1 charge, while my last watch barely lasted the day.
I love how it detect exercises automatically.
Great sleep tracking, very accurate.
I love how it syncs with my phone seamlessly, and more how I can control media from the watch.
Best watch ever had.
The Battery improvement it's very noticable, it lasts me a day and a half on 1 charge, while my last watch barely lasted the day.
I love how it detect exercises automatically.
Great sleep tracking, very accurate.
I love how it syncs with my phone seamlessly, and more how I can control media from the watch.
Best watch ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is amazing, but needs more battery
on March 31, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It's nice to be able to access all of my Samsung features using my watch. However I've not been able to figure out how to use the watch to tap to pay if that's an available feature
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and functionality!
on March 31, 2025
Posted by: BREEZY
[This review was collected as part of a promotion.] I LOVE my Galaxy watch! Previously, I had the active watch. Which was cool but I'm loving this upgrade. More functionality, easy to use! I get so many compliments on it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New watch is awesome!
on March 30, 2025
Posted by: Shnlind
[This review was collected as part of a promotion.] I love my new Watch 7. It is fast, works seamlessly across apps, and connects well with my phone. The best feature is the increased battery life. I'm still getting used to not having to charge it as often.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Update needed
on March 29, 2025
Posted by: Zachp99
[This review was collected as part of a promotion.] Receive message weekly that watch is no longer paired with phone when taking it off charger and have to master reset watch. Quite a pain to do every week on the AM.
Value
3
Response from Samsung USBy R&R Team, April 1, 2025
Hey Zachp99,
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing with only 1 issue
on March 29, 2025
Posted by: AlwaysWorking
[This review was collected as part of a promotion.] The Galaxy 7 watch is perfect for visually looking great. Bands to suit your outfits. Apps that work seamlessly with eachother. Easy to adapt to your phone and no issues with hearing calls or monitoring your phone with it still in your pocket. I love all the features the watch has, and Im a big supporter of the style they used for these as a man who doesn't see himself wearing an oversized watch. This is a perfect size for me. My only concern and it is one I can't look past as it also keeps me from using the watch anymore. Is the very limited battery life. I am getting the Ultra next as it promotes a more lasting battery to make the watch useable for a full day, no matter if the day runs long and or if I use the watch to its fullest extent throughout the day. I can't speak enough on how unfortunate it is that the Watch 7 has such a limited battery. Who can buy a watch that only tells the time a partial amount of your day. When you wake up early, and put in a long 12 to 14 hour day at work, and you go to look at your watch after your done showering etc... to see if your gonna have time to watch a movie and unwind before bed. Only to see it has died at somepoint and you likely missed calls because your phones been on silent all day at work. It creates a problem. Anyways. wish I could say it was great as I am a diehard Samsung guy and so is my family. But they slipped up a bit this go around.
Value
3
Response from Samsung USBy R&R Team, April 1, 2025
Hey there AlwaysWorking,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to see what factors may be impacting the life of your battery. If you have any questions afterward or if you would like further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to see what factors may be impacting the life of your battery. If you have any questions afterward or if you would like further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Very good watch
on March 29, 2025
Posted by: HughBet
[This review was collected as part of a promotion.] Works well. Easy. To recharge with magnet device , but don't lose that. Purchased for afib monitoring. Excellent, and data transfer to Samsung phone. Has many features not used yet. All seem easy to use so far. Did not expect voice calls but that works too. It's like a smart phone on you wrist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is easy to use and amazing features!
on March 29, 2025
Posted by: oaktwn
[This review was collected as part of a promotion.] I work 12 hour shifts and am on my feet for the majority of the 12 hours. I like to keep track of my steps and heart rate. Very simple to use and helps me with my health.
Value
5
Written by a customer while visiting Samsung US