Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Rosa
from South carolina
Expertise:Intermediate
Verified Purchase:Yes
Been a samsung user for years I i wouldn't trade it .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Hi there Rosa,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. If you would care to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch7, please feel free to reach out to Samsung Support. We'd love to hear more! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. If you would care to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch7, please feel free to reach out to Samsung Support. We'd love to hear more! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Beth M
from Pinehurst NC
Expertise:Intermediate
Verified Purchase:Yes
Works perfectly and is stylish. I wish battery life was some better.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible battery life
on April 26, 2025
Posted by: Livinlife
from Kansas
Expertise:Intermediate
Battery life is absurdly low.
I can just picture the Samsung smart watch 7 engineers having this conversation, "Hey, we could buy a certain competitors watch and check out their battery and try to match their tech, their battery lasts all day. We could but I have an even better idea, let's see what the cheapest tech out there is and use it, plus it's cheaper. Great Idea!" I have had my Galaxy 7 smartwatch for 7 days and have factory reset in 3 times now. Each time the battery will last all day for 2 days then on the 3rd day it drops to lasting to just over 3 hrs. I recharge it and it's back to 3 hours. Then I factory reset it and for 2 days it's great, then the 3rd day back to 3 hours a charge. I haven't added any apps either. Ridiculous, Samsung should be ashamed of themselves for pawning off such garbage to its customers. They have known about this issue and instead of making it better for the new 7 it's worse than the previous version. Samsung, you need to do better.
I can just picture the Samsung smart watch 7 engineers having this conversation, "Hey, we could buy a certain competitors watch and check out their battery and try to match their tech, their battery lasts all day. We could but I have an even better idea, let's see what the cheapest tech out there is and use it, plus it's cheaper. Great Idea!" I have had my Galaxy 7 smartwatch for 7 days and have factory reset in 3 times now. Each time the battery will last all day for 2 days then on the 3rd day it drops to lasting to just over 3 hrs. I recharge it and it's back to 3 hours. Then I factory reset it and for 2 days it's great, then the 3rd day back to 3 hours a charge. I haven't added any apps either. Ridiculous, Samsung should be ashamed of themselves for pawning off such garbage to its customers. They have known about this issue and instead of making it better for the new 7 it's worse than the previous version. Samsung, you need to do better.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R Team, April 28, 2025
Good day Livinlife,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Edward
from North West Louisiana
Expertise:Intermediate
Verified Purchase:Yes
Love the watch. The battery seems to last forever. The selection of apps and faces is amazing.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Aloha Edward,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we're committed to constant innovation as we strive to improve the design and functionality of our product line. We're happy to hear that you love the features and battery life offered by your Galaxy Watch7. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we're committed to constant innovation as we strive to improve the design and functionality of our product line. We're happy to hear that you love the features and battery life offered by your Galaxy Watch7. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Pedro
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Great Deal. Super Amazing Watch, Samsung did it again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Denis
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Great watch with all the needed features. Perfect daily companion and it is waterproof, so you can use while swimming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jon peter
Verified Purchase:Yes
Very nice with health tracking only missing blood pressure reading
Written by a customer while visiting Samsung US
Posted by: C Live
from Syracuse Ny
Expertise:Intermediate
Verified Purchase:Yes
Coming from the active 2 watch, to this is very refreshing. Love the design and still has the sporty look, the face is bigger, but it's light weight good to workout with.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US