Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Mike W
from Texas
Expertise:Beginner
Verified Purchase:Yes
Very good watch. More apps than I need. 2+ days battery life. Comfortable
I would recommend this to a friend!
Value
4
Written by a customer while visiting Samsung US
Posted by: Emily
from Tifton, GA
Expertise:Expert
Verified Purchase:Yes
My Samsung watch was a few years old but I decided to trade it in when I saw all of the upgrades! The Samsung health does so much more and is more accurate than my last one and the battery lasts longer too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 29, 2025
Salutations Emily,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. We're ecstatic to hear that you've fallen in love with the features and functionality of your new Galaxy Watch7. Feel free to reach out to Samsung Support if you would like any further assistance or if you would like to share additional feedback with us. We're always here for you! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. We're ecstatic to hear that you've fallen in love with the features and functionality of your new Galaxy Watch7. Feel free to reach out to Samsung Support if you would like any further assistance or if you would like to share additional feedback with us. We're always here for you! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Rebecca F
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I love the thinner watch face, and the features it has.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Janelle
from NC
Expertise:Intermediate
Verified Purchase:Yes
I love the look and features of this watch. I got it during a promo, so the price was also great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tracker 2002
from DeLand, FL
Expertise:Intermediate
Verified Purchase:Yes
This is a very nice watch and it works very well. I'm so pleased with it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Suja Kim
from Suwanee, GA
Expertise:Beginner
Verified Purchase:Yes
The battery life is barely 8 hrs, but everything else is fine!
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Sara
Verified Purchase:Yes
I thought the battery might have improved over my previous 5 version, but it really hasn't. My distances seem to be off a little too, even though I've changed and messed with various settings several times. I feel that the watch is an exact replica of the 5 version.
Response from Samsung USBy R&R Team, May 27, 2025
Hi Sara,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Several factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Several factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
2
Watch is ok, low quality band
on May 24, 2025
Posted by: sb93
from New York
Expertise:Expert
I have used Samsung watches since series 3. Most of the time loved them. With this one I am a bit dissapointed with the band. In less than a month the band discolored. I do not have showers with it, so not a drop of water on it and still discolored on the sides.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, May 27, 2025
Hello Sb93,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Limiting sun exposure, avoiding prolonged water contact, and cleaning the band regularly can help avoid discoloration of your watch band. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Limiting sun exposure, avoiding prolonged water contact, and cleaning the band regularly can help avoid discoloration of your watch band. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US