Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: LarWade
from Dalzell, SC
Expertise:Intermediate
Verified Purchase:Yes
I really like my Galaxy Watch 7. My previous Watch 6 had started to show signs of lagging and really slowing down at times. I got a great offer to purchase the Watch 7 and a nice trade in price for my old watch. Couldn’t say no! I’ve had the 7 for a month or so and it’s a great improvement, especially in terms of speed and features!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nice watch with poor battery
on May 30, 2025
Posted by: Marcelo
from Miami
Expertise:Intermediate
Battery works just 15 hours. Not recommended for those who really want to use it full day
Features
1
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, June 2, 2025
Good day Marcelo,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Do not hesitate to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Do not hesitate to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing it's definitely a must have
on June 3, 2025
Posted by: MistaJ6969
[This review was collected as part of a promotion.] The Samsung Galaxy Watch7, powered by Galaxy AI, represents a significant step forward in intelligent wearable technology. Its focus on personalized health insights, particularly in sleep and readiness, sets it apart. While it maintains a familiar design and some battery life limitations persist, the advancements in AI-driven health tracking and smart communication make it a compelling option for those deeply invested in their wellness journey within the Samsung ecosystem. If you're looking for a smartwatch that genuinely tries to understand your body and guide you towards better health with intelligent analysis, the Galaxy Watch7 with Galaxy AI is a strong contender.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on June 3, 2025
Posted by: Taylorade
[This review was collected as part of a promotion.] Works very well for business. I like that I can connect multiple devices
Value
5
Written by a customer while visiting Samsung US
Posted by: David R
from Murfreesboro, TN
Expertise:Intermediate
Verified Purchase:Yes
Great product. Battery life is close to 3 days. This watch is everything I thought it would be.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feels Good Looks Good
on June 10, 2025
Posted by: TellingTimeSmartly
[This review was collected as part of a promotion.] Upgraded from a Galaxy Watch5 and it was worth it. The sensors are better and overall clarity in bright light is great. Even though it's the same size (40mm), it looks a little bigger screenwise than previous watch. The screen movements and functions are very fluid and the battery life is pretty awesome. After 10 hours of being off the charger and wearing it at work, it's only down to 84% (mind you, I don't use the Always On Display feature). I haven't really found any cons.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has saved my life
on June 13, 2025
Posted by: BillyBadAzz
[This review was collected as part of a promotion.] I've never been a smart watch person or any watch. I just didn't like having some heavy and bulky things on my wrist while out and about or at work (army) it would always snag on something or get broke. That changed when I was gifted my Galaxy watch 7. It sits flat/low which helps prevent or reduce the amount of time it gets snagged on things. Because it sits low it reduces the bulk and makes it light. The features are my most favorite because I tend to lose things a lot l9l and with the find my phone app connected to my phone i prevent my wife from making me sleep on couch. The other reason it's amazing is while out a FTX (field training exercise i had forgotten my cell phone in my truck and while out in the woods playing the bad guys i twisted my ankle severely and couldn't walk on it. Thankfully I had my watch which has its own service plan allowing me to text or call without my cellphone with me. So I was able to call and get them to come help get me out. It literally started raining 1hr after they got me out and I would have had a bad night if not for my watch. So not only do I thank samsung but my wife and kids also thank you. They are my life and I couldn't imagine making a little mistake and not getting out causing them to lose their daddy and wife's husband partner and best friend. Again THANK YOU cause that alone is a win for me.
Value
5
Written by a customer while visiting Samsung US
Posted by: Disappointed by Samsung
from Seattle
Expertise:Expert
Verified Purchase:Yes
★☆☆☆☆
This watch is a disaster in a sleek disguise. Battery life is abysmal — I’m charging it more than I’m using it. The interface is laggy, the sensors are wildly inaccurate, and half the features feel like unfinished beta tests. I’ve had smoother experiences with dollar store toys. It’s trying so hard to be everything that it ends up being good at absolutely nothing. This is not a smartwatch — it’s a smart disappointment.
This watch is a disaster in a sleek disguise. Battery life is abysmal — I’m charging it more than I’m using it. The interface is laggy, the sensors are wildly inaccurate, and half the features feel like unfinished beta tests. I’ve had smoother experiences with dollar store toys. It’s trying so hard to be everything that it ends up being good at absolutely nothing. This is not a smartwatch — it’s a smart disappointment.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 16, 2025
Good day,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Several factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. We would love to assist you further with what you've described to be experiencing but we need more details before we can do so. Feel free to reach out to Samsung Support afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Several factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. We would love to assist you further with what you've described to be experiencing but we need more details before we can do so. Feel free to reach out to Samsung Support afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US