Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,056 Reviews)
Rating breakdown 4,056 reviews
5 Stars
3,005
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
719 out of
873)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
5
Solid upgrade
on July 30, 2024
Posted by: SammyFan
[This review was collected as part of a promotion.] I was initially hesitant to upgrade to the Watch7 from my old Watch5 Pro because of the battery. The 5 Pro had a much larger battery but it was also 2 years old. I was hopeful that the newer 7 with updated chips and fresh battery would be close in battery life. I've not been disappointed so. After a week of use, it seems to pretty effectively run 2 full days on a charge. This includes sleep tracking every night. It's not quite as long as my old 5 Pro, which could make almost 3 days, but it's acceptable to me given the thinner profile and lighter weight. I also didn't think I would like the silver band (it was all that was available) but I actually do. I only wish they still had the magnetic D-band clasp.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 30, 2024
Posted by: Markulas
[This review was collected as part of a promotion.] Watch had large bright hd display .love the sleep monitoring and ekg features . Accurately monitors steps. This is my 2nd Samsung watch , highly recommend . AI feature helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's nice, but..
on July 30, 2024
Posted by: CaptainCornbread
[This review was collected as part of a promotion.] I like it but it's not compatible with alor of downloadable faces. Kind of leavs some irritation on my wrist if I keep it on to long but not that bad.
Value
4
Written by a customer while visiting Samsung US
Posted by: Jill
Expertise:Intermediate
Verified Purchase:Yes
The battery life of this watch is really not good. I'm still learning the watch but have changed all the settings that usually suck battery life. Also the tracker is difficult to use compared to my old watch.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, July 30, 2024
We appreciate you reaching out to us, Jill. Your feedback is very important to us as we continue to make improvements. We would like you to perform a diagnostic on your Watch battery. If your watch is paired with a Samsung phone, you can use Samsung Members to run a diagnostic on your watch battery. If the test is successful, you'll know the battery is in good condition. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Same benefits and issues as 5 and 6 models
on July 30, 2024
Posted by: OldSamiUser
[This review was collected as part of a promotion.] Good overall design and features set, abismal battery life. If you moderately active (just walking at least 10k steps and one 30m workout) it will not even survive the day. Artificial limitations (e.g. no blood pressure for US) is annoying. Most related Samsung marketing and advertising is false. Due to above limitations real benefits are very limited unless you very sick person or an athlete and ready to charge your watch 2 times a day. No real advantage over watch5 or 6.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxy Watch series.
on July 30, 2024
Posted by: Leslye125
[This review was collected as part of a promotion.] This is my 4th (I think) Galaxy Watch. I started with the "2" when I switched from another tracking watch. I am an "all in" Samsung fan. S24 Ultra, Buds Pro 2, Tab S8. I love Samsung devices. They connect and work together seamlessly. My new Watch 7 does not disappoint. I receive every notification, call, & reminder without a hitch. I've only had it for kess than a week, but I feel that it is giving me better and more precise reports from my workouts and sleeping. I've not played with any AI options yet, but if it's anything like my phone, it will be game changing. Like every other device I've upgraded, this watch is no different.
The trade in program works great. I've never had any issues. Thank you Samsung for such great products.
The trade in program works great. I've never had any issues. Thank you Samsung for such great products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent features, terrible battery
on July 30, 2024
Posted by: BenTen
[This review was collected as part of a promotion.] I pre-ordered the new Galaxy watch 7. I love the new features and how fluid it looks. It is very lightweight where I can't even feel it on my wrist. The band is easy to switch which is a plus. The watch also has the Google assistant option which you can use as your Galaxy AI assistant.
The charger does not seem to magnetize itself to the watch as I want it to. It seems that you'll need to have the watch upright and I feel like the watch will slip off the charging cable if it is tilted although I have not experienced that. The other huge downfall is the battery life. I DO have to charge this watch to get close to 2 days worth of usage without it dying on me. That is without notifications and bluetooth is off. That being said, I am not sure how this will affect heavy usage like a long hike or a trail run.
If you like the UI and the fluidity of how the watch looks, everyday wear and gym time, I think that this is a great watch. But if you are more like me where I typically go out camping and long hikes battery would be a big issue for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is awesome!
on July 30, 2024
Posted by: chawkes5
[This review was collected as part of a promotion.] I've been wearing Galaxy watches since the gear S3. I've always loved the features and how smooth the watches run. The watch 7 has new features like AI and different types of health measurements. I use my phone daily to track my steps. I've always loved the Samsung health app features when I go on a run. I track my VO2 max which is beneficial for me to know how well my heart is. This watch is awesome and I highly recommend anyone looking for a smartwatch.
Value
5
Written by a customer while visiting Samsung US