So excited to get the chair home from the store. Unfortunately after I put it together the design of the wheel supports and the wheels themselves prevents all 5 of them from rolling in the same direction over my hardwood floors. I can get at least 3 of the wheels to roll in the same direction but there are always at least 2 that don't spin around and align so just slide. If the wheel supports where shorter making the wheels closer to the center of the chair I think they would work fine. As is i am always dragging a couple wheels so instead of rolling around the office I have to scoot. The wheels are plastic so there isn't much resistance but still no rolling. The chair itself fits me well and is comfortable in my 200lb 6' body.
Overall a very good chair with substantial back support. Very comfortable for long work days. Also the reclining arm allows you to set the reclining angle at precisely any angle (it doesn't have to slot into a preset angle) which I really like.