Customer reviews from Staples
Staples - Kroy Ergonomic Mesh Swivel Task Chair (UN59456) - Black
Average customer rating
4.5
(4,463 Reviews)
Rating breakdown 4,463 reviews
5 Stars
3,240
4 Stars
792
3 Stars
182
2 Stars
98
1 Star
151
93%of customers recommend this product.
(
25 out of
27)
Customer Reviews for Staples - Kroy Ergonomic Mesh Swivel Task Chair (UN59456) - Black
Customer Rating
1
Poor quality
on September 27, 2026
Posted by: Jerry
The chair comes apart at the seat, staples are not firmly in place, so the seat netting comes apart. 
Response from StaplesBy Staples Customer Service Expert, September 28, 2026
Thank you for taking the time to share your review. We’re sorry to hear about your experience with the product and would appreciate the opportunity to assist you. Please feel free to contact our team at ProductBrandsSupport@Staples.com or call us at (800) 425-0049, Monday through Friday, 9:00 AM – 8:00 PM ET. We look forward to connecting with you and working toward a resolution.
Written by a customer while visiting Staples
Posted by: MC
Verified Purchase:Yes
Comfortable chair... unfortunately the seat mesh is coming out of the frame, including staples. Sadly Staples does not accept furniture returns past 14 days. I am noticing this issue at 1 month of use.
Written by a customer while visiting Staples
Posted by: Bill Klingberg
Verified Purchase:Yes
Chairs are what I ordered and comfortable
Written by a customer while visiting Staples
Customer Rating
1
Don't buy - Not made well.
on September 8, 2026
Posted by: Falling apart 6 months
I have used this chair less than 6 months for my office. I am just shy of 200 lbs. The seat is pulling apart with the staples falling out from normal use. Not acceptable for a $200 office chair. Called Staples to get help and they won't do anything in the store if you don't purchase an extended warranty. I'll contact the manufacturer... but I won't buy another office chair from a company that doesn't stand behind their own branded office chair. Frustrating for sure... buy something else.
Written by a customer while visiting Staples
Posted by: TX Hal 007
Verified Purchase:Yes
Rated for 275, but I am 200 and it started to separate within the first 3 weeks. Chair surface pulled away from side, exposing staples, and multiple times trying to stuff it back in hasn't solved the issue. One may need to be returned/exchanged.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Frank
Verified Purchase:Yes
Great office chair
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
5
I have bought this chair for my different offices.
on August 19, 2026
Posted by: Nick R
Verified Purchase:Yes
I have bought this chair for my different offices. Best chair ever!
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: JH
Verified Purchase:Yes
Excellent and similar to previous one
I would recommend this to a friend!
Written by a customer while visiting Staples