We had a very helpful rep and chose the right chair for good lumbar support. We paid the extra fee to have it assembled and it was done to our satisfaction.
My 1st staples chair lasted 15 years. So I bought this one dec 2017 and almost as soon as I got it the staples & material in the seat started pulling away from the plastic frame. I returned it and the manager was great inspected it and gave me a replacement. The one that replaced it is now all pulled out in the same place on the left side. I am going to have to replace it. liked the chair but it does not hold up at all. Poor design or workmanship or something. Ed
I've had this chair for a while now and I'm pretty happy with it's construction. The mess is plenty stiff and will support your weight and the mess has enough give that you sink into it comfortably assuming you're not a giant. The adjustable armrests are nice and while I haven't changed the backrest setting it's nice to know you can lean way back with little weight if you want to. Sturdy comfortable and well worth the price.