It was time to get some new chair for the office. We tried a couple of options and this chair was the winner by far. Good features all mesh design and a good price. Thanks
The chair collapsed and would not go up or down after about 5 months. I called Staples because the chair was still under warranty. They told me that they do not replace the chair. They can only send a replacement for the part that had failed. Not knowing which part had failed I agreed to accept a replacement piston. When it arrived there were no installation instructions nor they they tell me how to remove the existing piston. It's very comfortable but don't expect it to last. Plan to replace it & not to repair it even if it fails in the first year.
I am extremely disappointed with level of assembly that was required. If it had not been taken out of package I would have returned it. I will never buy anything other than office supplies from Staples again.