1st chair was only used about 4 days and less than 4 hours a day 100 lbs. under limit of 275. Developed a loosening of upholstery of seat and staples were showing. Store did an exchange without any issues. So far so good with replacement chair.
I tried almost every chair in the store. This one was initially the most comfortable and it has not disappointed since I brought it home. I spend long hours at my desk and this chair is super comfortable! It also looks good in my office! Highly recommended l!