Chair seemed to be of a high quality but unfortunately made my lower back hurt after many hours of sitting. Staples accepted it back with a smile so thankful for the good service.
This is a very comfortable chair and it does almost everything I want. My only complaint is that the controls are not as convenient as they could be. I have to twist around a bit much if I am sitting in the chair and I often have to get out of it to adjust it. However it DOES adjust pretty much any direction I want and it is super comfortable to sit in for relatively long periods.