We ordered 6 chairs less than a year ago and have replaced 2 seats already due to the fabric pulling away from the frame on one and the seat cracking on the other. Kroy CS was very helpful in getting the parts replaced and shipped to us in a timely matter.
I bought 2 different chairs and returned them eventually then I found this chair which was also lower price than those two chairs. I have been using this chair for 10 days and to be honest I am so impressed how good and comfortable this chair is. definately worth the money and highly recommended. the only problem I have is that the seat springs wont seem to last long (Im just guessing) but I have bought the three years converage so I should be fine. and the other thing is the lumbar back support which is a piece of plastic and no cusion nor soft it could have been something a little softer matterial but still not that bad.
This chair felt comfortable in person when I sat in it in the store. It came. I put it together myself which wasn’t too terrible. Then I finished and I was so proud of myself I sat down quickly. It felt like the chair rose at the edges of the seat and cut into my thighs. Back felt good but the edges of the seat combined with the seat being really firm made me return it. Picked out another one with a more padded seat.