This chair is great comfy and provides great back support. If I have to give any downside is that the arm rests are not cushy enough for me and did cause me some elbow pain. I ordered some memory foam for the arm rests.
It is comfortable! The tall back reclines has adjustable arm rests and adjustable height of chair. Doesn't seem to roll well on my linoleum floor but that it pretty minor. Overall a great chair for the money!