I bought this chair to replace one that I'd had in my home office for several years. This chair is much more comfortable than my last one and the mesh back and seat are supportive but not stiff. My only complaint is that the chair makes a bit of noise when I roll (while seated) from one desk to the other (which is across the room). It's not a big deal and not an issue most people will even have but since I do roll between desks several times per day I knocked a star off for the squeak/noise.
I have a bad back and I needed a new office chair. This one felt pretty good in the store. When I got it home I realized that the lumber back support bar goes down with 20 seconds. I NEED that lumbar support. The top of the back of the chair also is not upright enough for me. Very disappointed in this chair.