Chair arrived promptly and was easy to put together. All parts were in the package as well as the tool needed to fasten everything. The chair is adjustable and very comfortable for a tall and large person. I would recommend this chair.
I am 5 feet tall and have a hard time finding a chair that works for very short people. This chair has adjustable arms adjustable lumbar support adjustable tilt and adjustable height. I configured the chair so that it's quite comfortable to sit in for hours. Happy with this purchase. Also happy that the Staples staff put the chair together and also put it in my car.