First and foremost I was impressed with the customer service I received from Philip in the Ocala Store. He was extremely helpful and very professional. Had the chair put together at the store and I received updates regarding the arrival of the chair and when it was ready for pick-up. Oh and yes the chair feels great!
I definitely recommend the chair -- very comfortable and versatile. Took about an hour start-to-finish to unpack and assemble for this 73 year old fellow (me) and it honestly was easy!
The chair works well the seat allows for airflow which is important it's comfortable. Been using it for 2 weeks and am happy with it. I did not want a headrest and that made this a good option. I hope it will last a bunch of years.