The chair is fully functional. Husband is quite tall and we had trouble finding a chair that had good support that we both fit in comfortably-this one worked! Worth it to have Staples assemble it for us-key to 40+ years of married bliss
The chair's seat was not the one I thought I was getting. But it seems to work so far. It was a discontinued item and that might explain the difference with the previous office chair whose gas ran out.
The chair is really nice and comfortable to sit in. Has a good brace for my back that can be adjusted arms raise & lower to height of your table. Really glad I brought this chair.
This is the second chair I have used of this type. First was replaced by company. Now this chair with less than 6 months of use is having the same problem. The fabric and fastening does not stand up to 9 to 5 office use. This will continue to get worse as it did with the previous chair.