I bought this chair to replace one that was 20 years old. Since I have been working from home I had been looking for a new office chair. I went into Staples to pick up an online order and ended up with this chair. After sitting in it I knew it was just what I was looking for. The arm rests raise and lower so you can adjust to your personal needs. And I love the lumbar in the back. You can reach behind the chair and adjust it up and down easily. You can raise & lower it and also adjust if you would like to lean back. My only small complaint is the padding at the front could be just a little bit thicker to prevent your thigh from resting on the hard plastic. I talked with the manager about looking to replace my office chair. This one was on sale she matched the online sale and since this was the last one in stock I was able to get it loaded in my car already assembled. This isn't a larger manager sized chair but it is larger than a smaller task chair. As long as the webbing holds up I feel like I got a great chair for the money!