I needed a new office chair to use while working from home. I like this chair and has been good for my lower back pain. It’s comfortable and fairly easy to put together.
I am very happy with the comfort and look of this chair. I had difficulty pressing the castors into place. I ended up calling customer support who instructed me to take the base and castors to the store and ask for help. A very nice young man was able to pop them into place for me.
I have had only for one week but it is exactly as I wanted. Comfortable. The only negative is the arm rest has 2 dents in it but decided to keep versus return.
Really Comfortable Chair. The Wheels...not so much
on April 17, 2021
Posted by: RCB
Verified Purchase:Yes
I bought the chair because it's really comfortable. I especially appreciate the lumber support for my particular frame if you know what I mean. Assembly is pretty cut and dry. But be warned: the wheels do not snap into place. I had to bang the living snot out of the wheels with a 25-lb weight to get them into a modicum of position. Even now one of the wheels is a little "off." I expect that particular wheel to settle in. To sum up: Happy with the chair. Not happy with the wheel putting-in process. If I'm forced to think about putting wheels in or hit the product with a 25-lb dumbbell something is "off."
Love the chair especially the back support. Putting it together was no problem except for the wheels. No amount of pushing or even sitting on the chair would seat the wheels. Had to use my son's rubber mallet to bang them in.