Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Customer Rating
5
Very Satisfied but...
on January 13, 2023
Posted by: RAYMOND B.
I have absolutely no complaints about the chair. By my own oversight I didn't realize how much I like the flip away arm rests. This chair doesn't have those and I regret it!
My husband has a bad back and neck. He sits for hours at his computer desk. He says this chair is perfect. It is comfortable and supports his neck and back.
I will say this chair feels great very easy to assemble and truly happy with this purchase. You must go staples to try this chair out to see if it works for you. I tried to buy another chair online without going to try the chair out only to return it due to the chair not meeting my needs build quality
The chair itself is fine — assembled smoothly and is reasonably comfortable. The casters are cheap plastic that didn't work from the start they rolled okay with no weigh in the chair but never worked properly with any weight in the chair at all. Once I bought a replacement set I became much more satisfied with the chair. Just buyer beware on that part.
I purchased this chair to replace a Union and scale Dexley mesh chair. The Dexley mesh was good but the base cracked after 2.5 years. The company agreed to replace the part it is on backorder. That said it is on order and I purchased a new chair and am quite happy. I will use the repaired chair as a backup. Union and scale will support you on parts for 7 years. No need to buy the extended Asurion warranty. IMO