Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Average customer rating
4.5
(8,088 Reviews)
Rating breakdown 8,088 reviews
5 Stars
5,509
4 Stars
1,575
3 Stars
468
2 Stars
245
1 Star
291
78%of customers recommend this product.
(
31 out of
40)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Customer Rating
4
Loved it so much, I bought it twice
on August 17, 2026
Posted by: SaimaS
I first bought this chair back in 2020 when I started working from home. At the time, I thought it was pretty reasonably priced at ~$200+tax. I'm in it 5 days a week, 8+ hours a day, and at least for me - a 5'6" female, approx. 200 lbs. - it has been very comfortable, and I'm extremely happy with it. I've had no issues with adjusting the seat height, armrests, or lumbar. I've felt very supported, and having a headrest is a game changer when you need to lean back from your computer for a quick break. The only issues I've had were the foam pad under the front of the seat starting to break and fall out after about 4 years (you can just stuff it back in), and eventually the hydraulic lift for the seat stopped working after 6 years. The chair is so reasonably priced that it's basically not worth repairing it, so I just bought my second version of this chair this week, and it cost LESS than when I bought it 6 years ago! I also tried out the Dexley (along with every other chair in the store), and I still like this one best! The Dexley is very similar, but this chair (the regular version) seems like it fits a shorter person better. My husband ended up buying the Dexley and liking it, but he's 6' tall. For the money, I'm not sure you can get a better chair than this.
Written by a customer while visiting Staples
Posted by: David
Verified Purchase:Yes
Comfortable and stylish. I use it as my daily work desk chair and have been very happy.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Maj
Verified Purchase:Yes
Head rest very few adjustments are possible
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
5
Great Office Chair
on July 31, 2026
Posted by: DORIS T.
Bought this chair for office use in my home. Tried it out in the store and thought it would fit my needs. I WFH two days a week and generally am sitting all day. The seat is very sturdy and conforms to my back and when you recline back a bit it is just as comfortable. I like that you can adjust the arm rests up and down and the head rest is good as well. Someone I know has this chair and said that the only issue is when it is cold (winter months) that one may feel the cold quite a bit (since the chair is of course mesh). I will have to just wait and see as it gets colder and maybe add a blanket to the seat which to me does not seem like a deal breaker on the chair. Very happy with the purchase thus far.
Written by a customer while visiting Staples
Customer Rating
1
Wish I could have sat in the chair before buying
on July 29, 2026
Posted by: Doc
Verified Purchase:Yes
The chair is not the right size for me. I am not a very tall person (5'10") but the neck section sits too low and hits me in the shoulders. I will not be keeping this chair long.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Jay
Verified Purchase:Yes
For the price, this chair feels very cheap - sharp plastic weld lines, arm rests are rattle-y, etc. In addition, the arm rests are very narrow, forcing your arms in and your shoulders up, not very comfortable for any length of time. I'd return it if I'd kept the receipt and not used it for a month now.
No, I would not recommend this to a friend.
Response from StaplesBy ^JH, Staples Customer Care, July 27, 2026
Hi Jay, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience.
Written by a customer while visiting Staples
Posted by: Larry S
Verified Purchase:Yes
The Staples Hyken Ergonomic Mesh Swivel Task Chair is very comfortable and was east to assemble.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
2
Leans forward; uncomfortable arm rests
on July 15, 2026
Posted by: Optics
The seat of the chair leans forward slightly, making it feel as though you will fall forward. I have to keep my feet planted in front of me to stay in the seat.
The arm rests are very uncomfortable. My elbows hurt after a few hours of using the chair.
Would not recommend.
Written by a customer while visiting Staples